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Exceptional 9.2
Based on 176 reviews

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About Oriental Central Hotel

Description

This economy class hotel, situated in the Old Quarter, is located on Hang Bac Street. Visitors will be able to walk to the Sword Lake and other recreational areas. Guests will enjoy easy access to a myriad of historical, cultural, and tourist attractions, including the tree-lined Hoan Kiem Lake. Commercial institutions, tourist attractions, as well as the Giang Vo Exhibition Center are nearby. The hotel is also located within walking distance of restaurants, markets, parks, and the Dynasty Citadel. The hotel offers modern rooms, some of which are accessible for handicapped people, that are well decorated with local arts and crafts. Oriental Central Hotel is perfect for travelers that want affordable guestrooms.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • family room
  • elevator

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 12:00 am
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 36. Km
Internet Usage Fee: 0 VND
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

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Exceptional



  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.5
  • Location 9.6
  • Room Comfort/Standard 9.1
  • Staff Performance 9.6
  • Value for Money 9.4
  • Food/Dining 8.4

9.6 Shelley H.
Malaysia
June 24, 2016
One of the best hotel ever
Booked this hotel based on other travellers' recommendation. I don't care how many stars this hotel is but the hotel staff definitely provided a 5 stars service. My family is happy and enjoy the stay. We will sure recommend it to other who are going to visit hanoi. Hope the staff keep their good work. Well done..

8.4 Lay K.
Singapore
May 26, 2016
Splendid customer service
I've not been to a hotel with such splendid customer service. They serve all customers equally and with utmost concern and care right to the moment we leave. They will send their men to accompany us to exchange money around the street corner for better rates and also see us to our car when we were about to leave for airport (but pick up by another hotel's arrangement, prior in staying with them). They even offer to call our driver on behalf and gave us each a coffee to bring home. What I like about the hotel is the quiet and quality sleep in their bedrooms. The beds are good and not to mention their complimentary snacks, fruits and drinks by the table everyday. No other hotels would give more other than 2 bottled of mineral water, but Oriental Central Hotel really goes out of the way to make their customers feel great, from the moment we enter/stay. Too bad we only stay for a night but I'll definitely be back and have recommended this hotel to our friends and colleagues. Keep it up guys!

10 Desmond Y.
Singapore
May 26, 2016
Great service
Very impressed with their services. Very friendly and sincere

10 Desmond Y.
Singapore
May 26, 2016
Clean and great services
The room is clean and spacious. The staff are friendly and willingly to go the extra miles to help with every request that you have

8.8 Gwenaelle P.
Singapore
May 23, 2016
Beautiful hotel in perfect condition & Amazing staff
This very beautiful hotel is located in a lively street of the Old quarter. It is closed to the night market and many shops, restaurants and bars. The hotel is recent and is very well maintained. The rooms are decorated with good taste. While they are not very spacious - you are in a traditional house - they are very comfortable and stufficient. What really makes the difference in this hotel is the staff. The quality of the service is very high, at least equal to what you would get in 4* hotel. They offer a turndown service and will do everything they can to meet your needs. I would say that the only weakness is the absence of a swimming pool. To sum up, I had an excellent stay at Oriental Central Hotel and can only recommend it to you!

10 Mary G.
Philippines
May 21, 2016
Best service ever
The place is superb but nothing beats their staff. We've traveled in so many places but by far, oriental central has the best staff u could ever ask for. They're just on top of their game, will help u with anything.. I mean anything. Special thanks to mary and henry! We really enjoyed our trip and will definitely refer them to our collegues and friends! Cheers!

9.6 Tan C.
Singapore
May 08, 2016
Amazing time with detail oriented staff
We were pleasantly surprised to get a free upgrade to the rooms. The location is great (just on Hang Bac street) and walkable to many places. The staff are well equipped with tips and speak excellent English. Mary recommended us to great places for coffee, food and shopping. Although you can't compare their facilities or decor or rooms to an international 5 star hotel, their service makes up for it. Definitely not to be missed.

8.8 David S.
Australia
May 06, 2016
Perfect!
Close your eyes and just book it. If this is around your budget, you won't be disappointed.

10 Terence B.
United Kingdom
April 28, 2016
T Buffey
Lovely friendly hotel, staff were very polite and helpful, nothing was too much trouble

9.2 Donald M.
Australia
April 18, 2016
Haven of politness and order in the madness of Hanoi.
We stayed twice due with a 4 day trip to Sa Pa in between. The train departure time was 9.40pm and the return time was 4.45am. The staff were extremely helpful in letting us use a room for a couple of hours to shower and rest in, both on departure and arrival. ALL the staff were helpful and polite. The hotel was conveniently placed in the Old Quarter and the rooms and bathrooms were comfortable and clean. We would stay there again for sure.


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