Exceptional 9.2
Based on 180 reviews

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About Oriental Central Hotel

Description

This economy class hotel, situated in the Old Quarter, is located on Hang Bac Street. Visitors will be able to walk to the Sword Lake and other recreational areas. Guests will enjoy easy access to a myriad of historical, cultural, and tourist attractions, including the tree-lined Hoan Kiem Lake. Commercial institutions, tourist attractions, as well as the Giang Vo Exhibition Center are nearby. The hotel is also located within walking distance of restaurants, markets, parks, and the Dynasty Citadel. The hotel offers modern rooms, some of which are accessible for handicapped people, that are well decorated with local arts and crafts. Oriental Central Hotel is perfect for travelers that want affordable guestrooms.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 12:00 am
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 36. Km
Internet Usage Fee: 0 VND
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.7
  • Location 9.6
  • Room Comfort/Standard 9.1
  • Service 9.6
  • Value for Money 9.5
  • Food/Dining 8.4

Kathrin H.
Germany
July 19, 2016
Couldn`t be better
Friendliest staff imaginable, altogether very pleasant experience indeed!

MARUTI T.
United States
July 12, 2016
Friendly Staff
We enjoyed our stay very much. The hotel staff has arranged our tour to Ha Long Bay on a very short notice and took care of us at every step of our tour both in Ha Noi and Ha Long Bay. I highly recommend this hotel to others.

Sarah P.
United Kingdom
July 07, 2016
5*
Hotel is great value for money - mid-range prices - 5* hotel. Location is ideal, rooms are lovely and staff are really friendly and helpful. Great place to stay.

MARUTI T.
United States
July 06, 2016
Great Service!!!
The staff and the manager took care of our travel to Ha Long Bay very diligently and effectively. Thank you!!!

Thu V.
Vietnam
July 05, 2016
great service
we had a great time there welcoming by a extremmly warm-heart service, will recommend friends and colleague to stay here if they go to Ha Noi for sure. thank u so much for giving us an impression of Ha Noi ppl

Shelley H.
Malaysia
June 24, 2016
One of the best hotel ever
Booked this hotel based on other travellers' recommendation. I don't care how many stars this hotel is but the hotel staff definitely provided a 5 stars service. My family is happy and enjoy the stay. We will sure recommend it to other who are going to visit hanoi. Hope the staff keep their good work. Well done..

Lay K.
Singapore
May 26, 2016
Splendid customer service
I've not been to a hotel with such splendid customer service. They serve all customers equally and with utmost concern and care right to the moment we leave. They will send their men to accompany us to exchange money around the street corner for better rates and also see us to our car when we were about to leave for airport (but pick up by another hotel's arrangement, prior in staying with them). They even offer to call our driver on behalf and gave us each a coffee to bring home. What I like about the hotel is the quiet and quality sleep in their bedrooms. The beds are good and not to mention their complimentary snacks, fruits and drinks by the table everyday. No other hotels would give more other than 2 bottled of mineral water, but Oriental Central Hotel really goes out of the way to make their customers feel great, from the moment we enter/stay. Too bad we only stay for a night but I'll definitely be back and have recommended this hotel to our friends and colleagues. Keep it up guys!

Desmond Y.
Singapore
May 26, 2016
Great service
Very impressed with their services. Very friendly and sincere

Desmond Y.
Singapore
May 26, 2016
Clean and great services
The room is clean and spacious. The staff are friendly and willingly to go the extra miles to help with every request that you have

Gwenaelle P.
Singapore
May 23, 2016
Beautiful hotel in perfect condition & Amazing staff
This very beautiful hotel is located in a lively street of the Old quarter. It is closed to the night market and many shops, restaurants and bars. The hotel is recent and is very well maintained. The rooms are decorated with good taste. While they are not very spacious - you are in a traditional house - they are very comfortable and stufficient. What really makes the difference in this hotel is the staff. The quality of the service is very high, at least equal to what you would get in 4* hotel. They offer a turndown service and will do everything they can to meet your needs. I would say that the only weakness is the absence of a swimming pool. To sum up, I had an excellent stay at Oriental Central Hotel and can only recommend it to you!



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