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Oriental Riverside Bund View Hotel

2727 Riverside Avenue Pudong, Pudong - Lujiazui & Expo, Shanghai, China 200120 (Show on map)

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Area: Pudong - Lujiazui & Expo Number of Rooms: 273

Recent customer reviews

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Very Good

8.0

based on
629 reviews

Value for Money
7.8
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
7.9
Food/Dining
7.0
All reviews (629)
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Mohd Z. Business travelers Malaysia, July 16, 2010
Good Hotel

the bund view and the river is so nice.
8.3
Hotel room is beautiful and roomy and very very clean. Hotel is located on the other side of the Bund, across the river. Hotel is also from walking distance from Lujiazui metro station. Also 5 minute walk from Super Brand Mall which has quite a number of shops and plenty of restaurants/eats within the food courts.
Keong C. Couples Australia, July 14, 2010
Great location but lack of good service & expensiv

location, grandness & accessible to transport
7
The hotel is located in a good location at Pudong, though two cabs took a while to locate it on my return to the hotel. It is spacious on the outside but unfortunately the room size is average. There are lack of facilities like gym, swimming pool & internet connection (no wireless) as they were under renovation. Dining at restaurants and drinks at bar are extremely expensive. Hotel staff were not exceptionally friendly though they attend to matters when requested. However the hotel lacks many standard practices for a 5-star hotel like provision of (free & designated location) newspapers, tourist brochures, tour arrangement, booking of train & taxi services, sufficient wireless internet connection, free drinks on arrival, complimnetary fruits on arrival, & general lack of dining & drinking outlets.
Young K. Couples United States of America, July 6, 2010
One of the top rated hotels I ever stayed

Excellent Whangpo River view and Bund view from hotel
10
We stayed 6 nights at the Oriental Riverside Hotel. When we walked into the room, the view from our room was spectacular. Boats with red, green and blue lights floating on the Whangpo River was simply beautiful and difficult to describe. The old Bund district that I used to see in the 1930-40 photos was still there. The service was excellent and the restaurant in the first floor was simply outstanding. I strongly recommend the Oriental Riverside Hotel to anyone who visits Shanghai.
Costas S. Business travelers Greece, July 5, 2010
Professor

Location and riverside views
4.7
The hotel was difficult to navigate, few signs in english - in contrast to Shanghai where most signs are bilingual. Staff was unfriendly and at time hostile. 50 yuan (US$7) fee for borrowing an umbrella...
Sightseeing/Attractions Tip: Yue Gardens a must see.
Edward L. Families with older children Canada, June 27, 2010
Easy to get around

Great location and close to everything
7.3
The room is present and clean. The location is great and within walking distance to Pearl TV tower and shopping mall. If there is a breakfast option, that will be great. We ate breakfast there for $230 Chinese Yuen per person. Since it is connected to a convention center so it is usually very crowded. The staff did not speak English too well and we have a bit of difficulty to communicate with them. The pool and gym are closed but with no indication in the room or post anywhere in the hotel. That is a big disappointment.
Sightseeing/Attractions Tip: Taxi service is cheap, but most of the taxi driver did not speak English, so you better have a map and know where you are going before you get into a taxi. If you know the Chinese language, taxi is cheap and very easy to get
Alexander W. Business travelers Netherlands, June 19, 2010
Shanghai experience

English language spoken in the hotel Good (western) atmosphere Friendly personnel
8
The location of the Riverside hotel is very nice. Near the Pudong river and with easy access to the Bund. Shopping is also within walking distance. The hotel is clean and, important, they speak English. negative point is that the hotel always seems to have repairs or rebuilds, so do not always count on the hotels amenities like swimming pool and exercise room.
Tan F. Business travelers Singapore, June 16, 2010
Oriental Riverside Hotel

Great location in Financial District
5.7
The location was great, just opposite Pearl Tower and a stone throw away from Super Brand Mall. There's tunnel ride straight to The Bund right outside the hotel. The hotel staff seemed inexperienced. DND signs was on but yet they came in to make up the room. When i called the manager to question she said that its their practice to make up the room even when the DND sign was on so what is the point of the DND sign? Ordered room service and was told that all oriental food on the room service menu is not available so i ordered pasta. The pasta that was served was so hard. Swimming pool was under construction. There was at least 3 pairs of worn bedroom slippers found under my bed that belongs to the previous few occupants of that room.
Tan F. Business travelers Singapore, June 15, 2010
Business Hotel

Location
5.7
In short, the location is great for business travellers as it is right at the financial district. Less than 5 minutes walk to the IFC. The surrounding environment is good. The food and staff knowledge needs improvement in order to serve customer better.
Manthanaporn P. Business travelers Thailand, June 14, 2010
Nice place

Location and Convenience
8.3
The hotel is located in the center where is easy to access to many places. In addition, the good view point from hotel. I can see the nice scene of night city, river in the high place..It's very impressive
Willem C. Business travelers Netherlands, June 11, 2010
Oriental Riverside Hotel

location, rooms
7
Good but expensive hotel, breakfast fine, dinner disappointing

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Customer Reviews - Oriental Riverside Bund View Hotel, Shanghai

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