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Very good 7.9
Based on 738 reviews

Recent customer comments

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Very good



based on 738 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.9

Mark O. from Philippines
Families with young children
Stayed one night in December 2015
Great location and view
Location and view
My family and I like that it's a 3-5 minute walk to the Disney store, Oriental Pearl Tower and Super Brand Mall. Lots of restaurants close by. Staff weren't welcoming or friendly at all. Sat down on the lobby lounge for a bit while carrying my baby and I just got cold stares from the waiters and waitresses.
Reviewed January 03, 2016

Kwok L. from Hong Kong
Families with young children
Stayed one night in December 2015
Very good location and nice view
Good location, good service and nice view
only stay 1 night and the river view is good. walk to subway only 10 mins.
Reviewed January 02, 2016

Wanchai C. from Thailand
Business travelers
Stayed 2 nights in December 2015
Very Good Location
Good Room, Good Location, Good Rate
The hotel located in central near to Shanghai Tower and a lot of shopping malls. The room is perfect.
Reviewed December 25, 2015

Soon L. from Malaysia
Couples
Stayed 3 nights in April 2015
Convenience & Excellent
Services, Location & View
Reviewed December 19, 2015

Shu C. from Taiwan
Solo travelers
Stayed 3 nights in December 2015
Good location, friendly staff
Location, nice gym, bed is comfortable
It has great location with several spots near by. The gym has good view with nice equipments.
Reviewed December 16, 2015

Stars Y. from Singapore
Business travelers
Stayed 2 nights in December 2015
Nothing to shout about
N.A
Reviewed December 16, 2015

He B. from China
Business travelers
Stayed 3 nights in December 2015
Service not 5 Star
Location, Cleanliness
Hotel is at a convenient location for meetings. Facilities and rooms are okay but service is disappointing. We ordered the same in-room breakfast for 2 consecutive days but the food portion was very different. On the second day we were served without plates, forks & spoons. When we requested for it, staff arrived just with 2 forks for us. Cleaners were very eager to clean our rooms everyday at 9am in the morning. On the second day I left the 'do not disturb' light on but Cleaner still came to ring the bell. We expect much better service from a five star hotel.
Reviewed December 07, 2015

Pornsak J. from Thailand
Business travelers
Stayed 2 nights in November 2015
near the river and pearl tower .calm pkace
location
good
Reviewed December 02, 2015

DR N. from Malaysia
Business travelers
Stayed 4 nights in November 2015
Nice and Comfortable
comfortable, clean and nice....
Reviewed November 13, 2015

Dongwon C. from South Korea
Families with young children
Stayed one night in December 2014
Cheon
Very good place for river view, good location near the river, department store.
Reviewed November 02, 2015