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2015
Excellent 8.7
Based on 687 reviews

Recent customer comments

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Excellent



based on 687 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.1
  • Location 8.4
  • Room Comfort/Standard 9.1
  • Staff Performance 9.1
  • Value for Money 8.4
  • Food/Dining 8.1

jinying C.
China
June 12, 2016
always perfect
always perfect ,6 times here ,only pool can be better

jinying C.
China
June 12, 2016
perfect hotel
very nice hotel ,noce beach more food ,but the pool can be better

Steffen K.
Germany
June 07, 2016
Outrigger
A little off the beaten main beaches around Patong - Karon - Kata the outrigger resort offers a lovely quiet place with all that is needed. A little more food viarrity would though be nice at the premises.

kimyong K.
Singapore
June 07, 2016
Laguna Phuket Marathon 2016
Staffs are Very friendly and of high standard service. Very Clean and comfortable environment. Me and wife here to participate Laguna Phuket Marathon 2016 and we found the stay in Outsigger Laguna Phuket Beach Resort very positive and happy

SIU N.
Hong Kong
May 31, 2016
could be better
hotel location was too far away to town, only taxi to down town and very expensive THB800 for one way! If hotel could offer a shuttle bus in future will be perfect, even one or two shuttle bus a day!

Luca P.
Italy
May 25, 2016
Excellent
I really appreciated this nice resort. The staff welcomed us since our arrival and made us feel important. The location is nice, far from the noisy area but still not so much if you wish to go to enjoy night life of Phuket. Most of the front staff is kind and well prepared, they did all their efforts to make us have a pleasant and memorable stay. Thank you so much everybody! The restaurant and the beach staff a bit less skilled in general. But the restaurant staff was still nice to us. One of the beach staff instead (who was wearing sunglass all time he was talking with us) made fun of us in unmannered way. The food is overall very good, unfortunately they have a very limited vegetarian choice but still do efforts to arrange something if you ask. I have vegetarian green curry and it was yummy. The room are very nice and clean, the amenities are also nice. The sea waves were too high to swim so cannot rate it. I want reccomment Outrigger Laguna as one of the best resort in Phuket.

Anan K.
United States
May 25, 2016
mediocre at best
My wife and I stayed at this hotel for three nights. Overall, we were not too happy/ with this facility. This is primarily a family resort, so you have to be ready for little children running around. I would not recommend it to adults traveling without children. It is a very large facility and the staff are not engaged. We had bug issues in our room, which the hotel maintenance workers treated, but we saw more bugs in our bed the next day. I wouldn't recommend this hotel

Maya M.
United States
May 23, 2016
Loved our holiday
Large room. Totally worth getting club room. Staff a little reluctant to help but after a day got better. Club facilities fantastic we were vegetarian n they totally obliged.

endang A.
Indonesia
May 18, 2016
Nice view
A great hotel with nice view. Over all was good especially for the children policy. We have to pay extra for children.

Ahmed R.
Egypt
May 17, 2016
Very good one
Perfect for beach lovers