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Very good

based on 402 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 6.7
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 6.9

ronen C.
April 09, 2016
Disappointing expirience
Overall very disappointing, the breakfast is very poor, the swimming pool is limited and not convenient, there were stains all over the dining chairs, you need to pay extra in order to use other hotels that belong to the Laguna and to get there is very annoying, you need to take 2 shuttle bus. Will not recommend this hotel.

Camille Y.
Hong Kong
February 24, 2016

Xi C.
February 10, 2016
Excellent experience
Environment, location, service
It was excellent overall. The rooms are perfect for family to stay, and the views of the surrounding area are so peaceful. The hotel has travel agent to arrange for day trips. There's shuttle bus to canal village and to the beach. The only thing is that it took quite some time to find the hotel area at the beachside and there's no sign board... But overall we love the staff, the tropical feeling and the beautiful rooms there.

Charlotte D.
United Kingdom
February 04, 2016
Great villa, excellent location, good value
Value, service, size of villa
Excellent stay. Villas are a great size. Outside space is a little cramped for a big group. Excellent value for money and helpful staff

Yan L.
February 01, 2016
Very difficult to find the hotel, Tv doesn't work when it was raining.
Poor service

jang S.
South Korea
February 01, 2016
service is bad
low price, clean, location
Hotel emploees are inattentive to customers. Especially cafeteria staff(man) is very rude.

Angela S.
United Kingdom
January 15, 2016
Relaxing and Quiet
Size of apartment, food in the restaurant, friendly staff
Great stay with our two children to relax for a few days. Resort is very close to the airport (30 min drive) and only 10 minutes shuttle ride to the beach for amazing sunsets and a good choice of restaurants throughout the resort. We stayed in a 2 bed apartment overlooking the quiet pool. There was a small but nice gym. Excursion to Phi Phi arranged by Laguna was very professionally run. Only complaint from my son was that the WIFI was poor in the apartment. Not an issue for me as got to read my book instead!

Deepanjan K.
December 18, 2015
Comfortable & spacious stay specially for families
Duplex apartment & colony setting
Nice & Good

Abd G.
December 12, 2015
Stay was excellent and the kids had a lot of fun.
Clean, food was good, and amazing place overall

Yoon C.
October 28, 2015
Retreat at Outskirts of Phuket
Swimming pool, bedroom and kitchen
A comfortable stay indeed with relaxing big compound and green landscape