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Recent customer comments

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based on 535 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.2

Eric C.
January 08, 2014
Pleasantly surprised.
Cleaniness, well equipped n thoughtful set up room, a free 24 hour mini bar access.
It was great in terms of location and cleaniness although rooms are small. A number of pleasant surprises which I do not want to disclose so that you can find out yourself.

Carl-Henrik H.
January 02, 2014
Modern, compact living in the centre of Hong Kong.
Stylish, great free breakfast & fantastic staff
We stayed 2 nights & we really liked that it is right in the city centre. Its close to everything. The staff was wonderful and the free breakfast was excellent. I loved that you met people from different countries and of all ages at the breakfast and the happy hour. I loved the happy hour with free wine or beer & snacks. Good job!

Hong Kong
January 02, 2014
Very convenient hotel with good amenities
convenient, good amenities, great staff service
very attentive staff with great service, location is excellent if you want to explore "old" Hong Kong - sheung wan area, the hotel provides very good amenities, good tv channel selection, breakfast is ok.

Gail W.
United States
December 25, 2013
Staff...location...happy hour
The staff went overboard to be helpful. The special extras such as happy hour, free mini bar and wifi throughout the city were amazing. Nice breakfast, great coffee. Would definitely recommend. There were good local restaurants and interesting shopping in the Tea. Close to ferry.

Poonsak W.
December 20, 2013
So Nice hotel!!
in city side , nearby mtr , easy for go shopping
So nice room ., nearby mtr Sheugwan station and shopping place can go by good service(mini bar,breakfast, transportation) ; Thanks for Mr.Brandon who always takecare us so enjoy our trip he so nice guy we think we'll come back Ovolo again because i love this place!

jesse L.
United Kingdom
December 04, 2013
Rooms too small ..
clean, good standard
Rooms too small and its not something that is not indicated clearly.. its great if youre on a holiday but if youre working or on business, its too cramped and the facilities are lacking. that being said the quality of the hotel is good.

December 01, 2013
its a okay place to stay in HK
location, equipment and many local dining around
stayed here for overnight due to my apt was under renovation. the room is rather small but you got everything you need tho, the double room is more suitable for single stay with small size luggage.

Yvette C.
Hong Kong
November 29, 2013
acceptable hotel
fast check-in, fast checkout and free breakfast
exceed my expectations with the 3 stars hotel, the room is small, but clean and tidy. Then also have the apple TV box in the room.

Garry B.
United Kingdom
November 25, 2013
Excellent, modern hotel
Design, location and staff
Getting there - Take the Airport Express from the airport to Hong Kong Station (easy). Follow the signs for the free shuttle bus. There are 4 different buses. If you say you are going to the Holiday Inn Express Hotel (H1 - western district) the lady will direct you to the correct shuttle bus or direct you to some seats to wait. The Holiday Inn is the first, stop 8. When you get off the shuttle bus at the Holiday Inn, look south, uphill, for a Macdonalds Sign. Cross the road and walk up the steps to MacDonalds (less than 100 paces). Turn left and the hotel is across the road next to Café O (40 paces). Reception is on the 2nd floor. Free laundry and gym on 3rd floor. Very good free Ovolo map of Hong Kong in reception. The hotel is fantastic. Modern, full of style, and brilliant staff. If we owned a hotel this would be it. Around Hong Kong - We can recommend the tramway up to the Peak - great views. We also went to Cheung Chau Island on the ferry. Good day out.

Mafalda F.
November 06, 2013
Very pleaseant stay
Location, friendly staff, fast internet
It was good though the room and bathroom were very small and the price is expensive.