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About Pacific Hotel


Found in 1926, this 4-star property is located on Nanjing Road in downtown, known as First Street of China and the most bustling street in Shanghai. Pacific Hotel's unique and elegant Italian looks remain intact, allowing it to perfectly fit into this sparkling metropolis. Within just a few minutes' walk is the metro line allowing easy access to landmarks such as Yu Yuan Garden and the Bund. Pacific Hotel offers a variety of room accommodations to choose from. Each room is furnished and set with a warm light effect. The property boasts spacious conference rooms in addition to banquet facilities for private events. Tingle your taste buds in their prestigious restaurants which serve Fujian and Chaozhou cuisines. Pacific Hotel is an old, charming property full of character and offering unbeatable value for all guests.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • sauna
  • massage(s)

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • nightclub
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Number of Floors: 9
Number of Rooms : 171
Year Hotel Built: 1926
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.3

Pauline O.
July 04, 2016
We arrived at the hotel around 10.30. Shocked to see that there was staircases leading to the hotel 's reception but with no porter in sight. We have to carry our suitcases ourselves up the stairs. When we reached the reception, the lady was taking a nap. She did not greet us and asked in an unfriendly manner for our passport. We were told that if we want separate beds we have to pay 100 RMB. We brought our luggages to the room. Once opened, the smell of stale fungus filled air welcomed us. One of the pillows was dirty and looked as if somebody has spit in it. The bedsheets was not clean too. As we were very tired we decided to overlook it and prepared for bed. Reaching 12 midnight when we were 10 mins into our sleep, the phone rang. The front desk told us that they have forgotten to key in some information and requested that we made our way down with our passport. We have to tell them that we were very tired and thus could be done tomorrow to which she reluctantly agreed. Overall, though the hotel is in avert good location, it is dry old and it well maintained. Service needs to be improved. Hotel is too expensive for their current level of service and facilities.

Yenty K.
June 27, 2016
good hotel
good hotel

Yenty K.
June 27, 2016
good hotel
nice & good hotel

Anne R.
United States
June 24, 2016
Great location!
Loved the fact that this is not a chain-style hotel, its history, and, of course, all the amenities including heated mirror, heated toilet seat with water jets, and efficient ordering of airport transport. Great location in heart of Shanghai. Lots of inexpensive massage places behind the hotel. To get to the Pacific from Pudong airport just take the subway, line 2, to People's Square. There are multiple exits from the subway to choose from: take exit #8 as this is directly across the street from the hotel entrance.

Ralph D.
June 20, 2016
Value for money
Good central location

June 19, 2016
location freat, wifi good, breakfast ok, cleaness very mediocre,
insects and small spider, in my room! Breakfast room / restaurants totally outdated; free wifi good! Great location.

Rusmawaty R.
June 13, 2016
Good Location but old hotel
The location is good but this is old hotel

Cho H.
June 12, 2016
Avoid if you are an asthma patient.
I agreed with most of the review about the carpet smell horrible.... If you have family member with asthma or sensitive to dust mites, pls avoid this hotel.

May 23, 2016
They do not separate smoking room and non smoking room
They do not separate smoking room and non smoking room also room is smelly

Liao H.
May 09, 2016
you need carry luggage to 2nd floor, sometimes no hotel boy there
lift to 7th floor but you need to walk by stars to another same floor