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Recent customer comments

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Very good



based on 1651 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.3

wendy B. from Australia
Families with older children
Stayed 2 nights in December 2014
classic style
size of room. position. price
Great
Reviewed January 12, 2015

KW K. from Malaysia
Couples
Stayed 4 nights in December 2014
Great location
The hotel is strategically located at the city, within 5 minutes walking distance to People Square MRT, the room is spacious.
Pacific hotel is strategically located at People Square road and it is within walking distance to People Square MRT. Shanghai Nanjing road just located a couple blocks away. The hotel room is spacious. Overall is a good stay, especially if you wish to stay near to Nanjing road.
Reviewed January 08, 2015

SHYANG K. from Malaysia
Business travelers
Stayed 4 nights in November 2014
Location location location
Location location location
Good location. Just opposite from the People's square station exit. very close to nanjing road. the staff managed to check us in at 10am in the morning without additional charges. the staff are flexible but the hotel is a bit old.
Reviewed January 05, 2015

James C. from Malaysia
Couples
Stayed one night in December 2014
Pest control urgently needed
Location, & design
Terrible
Reviewed January 05, 2015

Kim B. from Denmark
Couples
Stayed 2 nights in December 2014
exelent location
good rooms, bath rooms and beds
Only remark, smoking policy has not yet come to China. So no smoke free rooms
Reviewed December 31, 2014

Irwan A. from Malaysia
Business travelers
Stayed one night in December 2014
Nice to stay, but...
Location, Friendly staff and comfort
Convenient for business leisure travelers but very extra careful when you are outside because alot of preying eyes and scam at the nanjing rd.
Reviewed December 28, 2014

Hiu L. from Hong Kong
Business travelers
Stayed 2 nights in February 2014
good location
good location, Wi-Fi, friendly
Reviewed December 19, 2014

CHANG W. from Singapore
Business travelers
Stayed 4 nights in December 2014
nil
nil
Reviewed December 15, 2014

Darrell M. from Canada
Solo travelers
Stayed 2 nights in December 2014
staycation
location, privacy, price
Adequate. I used the option in agoda to upgrade my room, but still got the basic room. The first time I booked here through agoda I did get the slightly better room with the bigger bath so I know what the better room looks like.
Reviewed December 15, 2014

Luisa Z. from Italy
Business travelers
Stayed 2 nights in April 2014
Great location
Location, big rooms, value for money
Good value for money
Reviewed December 11, 2014