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Pacific Hotel

No.108 West Nanjing Road, People Square and South Bund Huangpu, Shanghai, China

Recent customer reviews

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Very good

7.6

based on
1594 reviews

901 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.3
All reviews (1594)
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Leonilo D. Business travelers Australia, January 6, 2016
very good hotel and staff

location, staff location
8.3
Was very well stay, good hotel and great staff
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Meirav S. Couples Israel, January 4, 2016
good location but the rooms not clean

location
5.3
good location but the rooms not clean and the staff not pleasant
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Ah K. Solo travelers Malaysia, January 1, 2016
Noisy. Old floor carpet, and gloomy

Location is very good, proximity to Metro and situated on Nanjjng street.
6
Well, j stayed in Pacific for 2 nights from 30th dec 2015 to 1st Jan2016. I found the floor carpet to be old and doesn't look clean and the room was gloomy. The worst thing about the room was the disturbing noise from ongoing renovation works nearby. And this was way past midnight! My complaint to the reception went unheeded although they said they will inform housekeeping. It was definitely not a pleasant stay. Lots of negatives. The only positive is the good location.
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Ceasar S. Solo travelers Philippines, December 31, 2015
Excellent location, value for money

Location, friendly staff, good facilities
9.3
i stayed in the hotel from Dec 25-Dec 30 and i must commend the staff for their friendliness. The hotel's location is also excellent as it is near the People's Square Station (Line 2) which is a major interchange as it connects to two other lines. Line 2 also connects directly to some major attractions such as the Bund, Pudong, the Maglev station, Pudong International Airport, etc. You can also just walk all the way to the Bund via East Nanjing Road, the Shanghai Museum, Shanghai Grand Theatre, etc so really very excellent location. I will definitely stay in this hotel again!
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Tegar S. Families with older children Indonesia, December 23, 2015
Perfect location

Location, location, location
8
This hotel location is perfect. Near People Square St that have 3 lines (1, 2, 8) which can take you travel to many famous attraction in Shanghai. And also the history, architecture, that make it more perfect.
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Wai M. Business travelers Hong Kong, December 15, 2015
so far so good

location / facilities / price
6
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Araya K. Business travelers Thailand, December 7, 2015
Staff must improve for sevice skill.

Near attraction place,easy for travel.
4.7
Hotel location is near to subway. It is easy to walk to shopping. The hotel staff need to improve communication skill and service mind.
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Phua W. Couples Singapore, December 6, 2015
Clean n cosy hotel

Cleanness, comfort and convinience
7.7
We stayed for 4d in this hotel. We were pleased that the room was clean and cosy. The thing that need to be improved was probably the lack of smiles from the staff. Overall it was a great experience.
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Oon J. Business travelers Malaysia, November 19, 2015
No

No
6
Morning breakfast no value for money. Not much choice.
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Louis L. Business travelers Lebanon, November 19, 2015
GOOD LOCATION

near the metro near niangi road near the malls
10
perfect
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