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About Pacific Place Serviced Apartment


Well-positioned in Hoan Kiem District, Pacific Place Serviced Apartment is the ideal point of departure for your excursions in Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Ambassadors’ Pagoda, Hanoi International Center for Exhibition, Hanoi Towers Shopping Center.

At Pacific Place Serviced Apartment, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

Step into one of 179 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning which can be found in some rooms. The hotel's recreational facilities, which include fitness center, outdoor pool, pool (kids), garden are designed for escape and relaxation. With an ideal location and facilities to match, Pacific Place Serviced Apartment hits the spot in many ways.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • gym/fitness
  • fitness center

Swimming & soaking

  • swimming pool
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • family room
  • elevator
  • nightclub
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0.5 km
Distance to Airport: 45 km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 179
Room Voltage: 220
Time to Airport (Minutes): 45
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.6
  • Food/Dining 6.3

4.4 richard F.
May 16, 2016
Poor service
Poor management response. Dont know to treat repeater guest. Lost one customer

7.3 Matthew W.
United States of America
March 24, 2016
Good value good location
location value in room amenities
No restaurant, coupon given for neighboring establishments, but pricey. Front desk was sometimes helpful but limited in their services.

6.3 Tuan T.
United States of America
February 02, 2016
So so
Good location
So s

9.7 Doanh T.
January 22, 2016
nice location
location, services, facilities
very nice serviced apartment in the heart of Hanoi. However it's getting old and need to renovation in bathrooms.

6.3 Rudolf S.
December 12, 2015
Great location but need some improvements
Location but nothing else
Convenient and I chose this place for its location. I lived in Hanoi many years

7.7 Gavin W.
November 02, 2015
Lovely apartment
Location, room size, cleanlines

9 Yen T.
October 23, 2015
Perfect place to getaway in busy Hanoi
Location is great, away from the hustle and bustle ofthe old town but easy access to it, and international bars, restaurants and shops. The room was perfectly away from others. Love it
We loved it very much. The location is great, easy access to The old town, i ternational bars and restaurants. Our room was perfectly away from others so we don't have to worry about neighbours' complaints. We will definitely come back to our lovely nest again :))

10 Doanh T.
May 25, 2015
good place to stay on business trip
Location - Staff performance - Comfortability
I booked a studio in last minute but then get a free upgrade to one-bedroom apartment. This is a high standard and good value for a five star serviced apartment. Location is perfect, staffs are extremely friendly. Building is a bit old while it was built a while ago but still good in value. I love the Rooftop Bar on 19th level.

9 Gavin W.
May 10, 2015
Good location
Clean, comfort, balony
The hotel is very clean and nice rooms have a kitchenette and no minibar (which is good) there is a little convenience store across the road. The location is in a area that has many restaurants and a varied nightlife.

6.3 Tuan T.
United States of America
February 10, 2015
So so
good location