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About Pacific Regency Hotel Suites

Description

The Pacific Regency Hotel Suites is located in the heart of Kuala Lumpur. This 5-star property offers luxurious rooms with spacious kitchenettes and expansive living space. The hotel features such amenities as a rooftop pool and fitness center. For dining out, there are a number of restaurants as well as the rooftop Luna bar and lounge. Corporate guests will be able to take advantage of the business service offered, including banquet services. Wireless Internet is offered throughout the hotel, and the property is ideally located close to monorail and LRT stations, making the rest of the city easily accessible. To reserve a room, please submit your preferred travel dates and fill out our secure online booking form.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Postal service
  • Gift/souvenir shop
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29.15 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 70.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 283
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1988
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1

marissa B. from Australia
Couples
Stayed one night in November 2015
ok
ok
Reviewed August 31, 2016

NIZA H. from Malaysia
Families with young children
Stayed one night in August 2016
Old room..feel something scary inside hotel room
I dont like old hotel room..very scary..old furniture..👎👎👎
Reviewed August 31, 2016

CALVIN L. from Malaysia
Business travelers
Stayed one night in August 2016
A bit run-down
We only stay over the night so we chose this as it is value for money. But the sink (bathroom and kitchen) has a choked outlet, washing water doesn't drain fast enough. Furniture and fitting are a bit run down. Unfortunately sofa and bed linen and blanket smell dampness. Was told that Pool closes at 7pm, that was kinda early. Maybe an affordable hotel when traveling with kids. But I'll not choose to stay as overall cleanliness is below par given its current rating.
Reviewed August 28, 2016

tasso E. from South Africa
Groups
Stayed 8 nights in August 2016
Review
The hotel is in a good location , convenient , value for money. However the condition of the hotel in terms of infrastructure - furnishings , carpets , air-conditioning , pool area , towels etc.. needs major improvement. its old and dirty looking which creates a negative impression.
Reviewed August 26, 2016

Kumarie U. from Sri Lanka
Solo travelers
Stayed 3 nights in March 2016
Meeting Venue
Good location. I stayed at this hotel purely for business, and will stay here again.
Reviewed August 26, 2016

Qistina N. from Singapore
Groups
Stayed 2 nights in February 2016
Okay, but could definitely be better!
The rooms had a distinct damp/smoky smell. we had problems with the aircon, the staff had to come over 3 times to fix it, and one of the times they had to bring along a huge vacuum cleaner to suck out dirt from the aircon! We just got off a long bus journey and were looking forward to a short nap, so that definitely was not pleasant.
Reviewed August 24, 2016

Chin N. from Malaysia
Couples
Stayed one night in August 2016
Overall is a good stay
Need to request another toothbrush due to they provided only one in the toilet although the room is for 2 person. Room is comfortable and strong air con.
Reviewed August 24, 2016

JANITH B. from Philippines
Couples
Stayed one night in May 2016
Value for Money
Great Hotel.
Reviewed August 23, 2016

Camille S. from United States
Groups
Stayed 2 nights in July 2016
Great location
Great location and a really nice spacious condo unit.
Reviewed August 23, 2016

Sean C. from Malaysia
Couples
Stayed one night in August 2016
A dispointed stay
I chose Pacific Regency due to the review of '8.0' score. But seems like it is totally out of standard and it is awful. Room was smelly, toilet was dirty, towel not clean and parking is worst. I have to agree that you have a great reception staff but an awful concierge.
Reviewed August 22, 2016



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