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Very good

based on 8584 reviews
  • Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1

Badrul J.
April 06, 2015
good place to stay.
pizza,view and the bed.
overall is ok but i have a problem with the valet guy on night shift. I know there's an event held on that night but when a hotel guest need a parking,you should do something. I saw the valet guy give a parking to rich guy with Audi A5 because he give him money and did nothing to help me. Hotel manager you should do something about this and give your hotel guest priority.

Loy T.
April 05, 2015
Pac Rad Suite Stay
Big, spacious and cool room
Comforatable room albeit many public coming in and out from the common areas.

Anne G.
April 05, 2015
Very nice except...
Comfortable, clean and delicious thai food served
I enjoyed every minute of my stay however I opted to not use the bathtub as the water coming out of the faucet was yellowish despite three attempts to fill the tub

Jane K.
United Kingdom
April 04, 2015
Superior Suite fabulous room
The location was excellent, close to the monorail station and within walking distance to KLCC and the Petronas Towers
The superior suite was a lovely huge room with everything you could need. The bed was extremely comfortable with lovely soft pillows. The fact it was so close to everything was a bonus because you can't always tell. The hotel staff were extremely polite and pleasant at al times and even though I arrived earlier than the check in time they managed to get a room available. Th view from the rooftop pool is great with relaxing music to swim to. I didn't eat at the hotel restaurant but the meal I ordered from the room menu was terrible. A great little place to eat was down a Geo Cafe on the ground floor - well worth checking out. All in all a great stay at this hotel but I did hear from some other people who were in one of the other rooms which weren't quite as nice so I highly recommend the superior suite.

Allen O.
April 04, 2015
Need to persist
Location, large rooms, lovely bathroom.
The room we were given originally smelled like smoke even though we had booked non-smoking. We were given another room organised by the bellboy which smelled clean, was larger, but looked onto the wall of the building next door. We again went to reception and asked for another room with a better outlook, which we thought was reasonable because we had booked for 6 days. We were given a lovely room finally on the 18th floor with a view. The staff were helpful, but we had to persist to get what we wanted. The beds are luxurious, bathrooms are large and lovely with a huge bath and magnificent shower. The kitchen is nice, but other than pots and pans, there are no utensils for cooking...we felt that the kitchen area was more for show than for practical usage. The room was cleaned daily. We really enjoyed our stay there and were able to walk to many areas nearby including KLCC, Twin Towers, and Bukit Bintang. The hotel is directly opposite the entry to KL Tower and nearby HEAPS of eating places (BTW eating in the hotel is VERY expensive). We recommend this hotel if you're looking for a private getaway for a couple, and love being in central city.

Lynch A.
April 04, 2015
awesome room!
the room ia spacious and very elegant. location is great!

mehran C.
April 03, 2015
decent location hotel suites a good for families
location, rooftop pool, big suites
decent sized suites good for families we had a nice time in the rooftop pool too

Gin C.
April 03, 2015
Good value for money
Facilities, location, value for money

Mehdi Y.
April 03, 2015
This is a boat adrift!
good rooms, location, silent sleep
The Pacific Regency Hotel Suites offers good rooms with kitchenettes and sufficient living space and this is a big point. But : - the rooftop pool seems as old as the building, 1988 and wasn't renovated in 2007, and cityviews are disappointly bad from there. - plus, the front desk isn't managed, isn't very effective and isn't smiling. Every contact is a big time to waste and serenity. It's surely a pretty good location in the center of KL, but this hotel suites seems to have no proper management and real investment. That's only a good deal if you want to sleep comfortably and no more.

Abdul M.
April 03, 2015
great room
location, food, entertainment
Room was clean. scenery is fantastic. Restaurant was excellent