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Recent customer comments

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Very good



based on 8584 reviews
  • Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1

Ximena S.
Chile
November 11, 2014
Wonderul
Location, Cleanliness, Value
Emergency hotel as we changed plans. Wished it had been our original booking.

Mohd T.
Singapore
November 10, 2014
Value for money
Shopping, food and night spots
Awesome

Kiat L.
Singapore
November 10, 2014
Slow Check-in
Good Price, Great Room, Good Location
Second night in a week I checked into PRHS again. This time really have to comment that the staff at check-in are a tad lacking. Really needs to improve on this point, otherwise all thing were great.

Kiat L.
Singapore
November 10, 2014
Reasonable priced big room at nice location
Location, Rooftop Bar, Comfy Bed
Another good stay, even though this night was in the old wing. No complaints, everything was great, and the dinner on the rooftop restaurant was very good.

Alex W.
Malaysia
November 09, 2014
Excellent Service
service, staff, value
Although it was just for one night, my stay was a memorable experience with the help of Alex and Sobri at the front desk. Their care and attention to detail made it worthwhile especially since it was my girlfriend's birthday. Thank you again Alex and Sobri for a wonderful experience!

Tony S.
Malaysia
November 09, 2014
HOTEL NEAR KL TOWER
BIG ROOMS
REASONABLE

chloe L.
Malaysia
November 08, 2014
Upgraded to a suite
Value, comfort, spacious
Room was great, but check in counter was painfully slow. Also not great that we needed a wine opener, and the staff just could not leave one in the room with us. So they stayed. And waited.

Khosro R.
Australia
November 07, 2014
Fantastic
Location, helpful staff, Value for Money
This place is the perfect place to stay in KL.

Mohammad G.
Malaysia
November 06, 2014
Among The Best Hotels in Kuala Lumpur
The Room, The TV, and LUNA
We were greeted with a very warm welcome and the check in process was surprisingly quicker than I heard, and thank you to the staff who worked on that day at the concierge, as she upgraded our superior room to their new premier deluxe room which was better I assumed. I really love the environment, quiet, very luxurious feeling and very friendly indeed. Make sure you check out Luna and chill over there. The night view in Pacific Regency is remarkable!

Mohammad G.
Malaysia
November 06, 2014
Perfect stay for a short trip!
The spacious room, the TV and the bed!
We were greeted with a very warm welcome and the check in process was surprisingly quicker than I heard, and thank you to the staff who worked on that day at the concierge, as she upgraded our superior room to their new premier deluxe room which was better I assumed. I really love the environment, quiet, very luxurious feeling and very friendly indeed. Make sure you check out Luna and chill over there. The night view in Pacific Regency is remarkable!