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Pacific Regency Hotel Suites

Jalan Punchak, Off Jalan P. Ramlee (Opposite KL Tower), KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Formerly : Pacific Regency Hotel

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Pacific Regency Hotel Suites Kuala Lumpur - Pub/Lounge Pacific Regency Hotel Suites Kuala Lumpur - Soi23 Restaurant Pacific Regency Hotel Suites Kuala Lumpur - Bathroom - Premier Executive Suite Pacific Regency Hotel Suites Kuala Lumpur - Pub/Lounge Pacific Regency Hotel Suites Kuala Lumpur - Soi 23 Restaurant Pacific Regency Hotel Suites Kuala Lumpur - Soi 23 Restaurant Pacific Regency Hotel Suites Kuala Lumpur - Olive Lounge Pacific Regency Hotel Suites Kuala Lumpur - Exterior Pacific Regency Hotel Suites Kuala Lumpur - Massage Corner Hot Stone Therapy Pacific Regency Hotel Suites Kuala Lumpur - Reception Pacific Regency Hotel Suites Kuala Lumpur - Luna Bar Pacific Regency Hotel Suites Kuala Lumpur - The Entrance
Area: KLCC Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
6154 reviews

Value for Money
8.3
Location
8.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (6154)
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King S. Couples Hong Kong, December 27, 2012
Pretty bad in every category

in KLCC, but away from everything (not near twin towers or Pavilion)
5
everything is pretty bad. the upkeep is not great, the pool is so-so, the location is really weird (although it's in klcc it's in a part where everywhere is a bit of a walk). the service was semi-ok, but the thing that ticked me off the most was its staff (concierge/transport) probably didn't have its guests' interest as #1 priority. we needed a taxi from the hotel to the airport, and asked the hotel to get us a taxi. the ride from airport to hotel was 74 ringgit, but they asked us for 150 to airport. we said we just needed a normal taxi, not the "hotel taxi", they said normal taxi would cost 100. i said ok, then we'll take normal taxi, then they tried to give us a discount for 120, i said we only had 100 left, and they took our 100. just made me feel kinda iffy and sketchy... also, we were told all phones on our floor didn't work. there was no mini-bar, you can order snacks from room service, but they charged us 28 ringgit for the chips we wanted, because they said it only comes in a "package" of chips, two sodas, two fruit juices.
Travel tip: KL is just not a great place for a leisure trip. Choose somewhere else.
Hoi T. Couples Canada, December 27, 2012
Decent room size at affordable rate

Big room, convinent area to be in,
7.3
Overall,it was a good stay! The location of the hotel was deifinitely difficult to find by foot! However, if you travel by taxi it's quite easy! It's a great area to be in once you know the location ! It's close to major sightseeing locations .. Such as KLCC, Pavillion shopping centers or the twin towers.. Also Chinatown and central market! It's quite easy to go to KL sentral as well! However, water was no hot enough and wifi wasn't stable! We had to call reception everyday to tell them to fix the wifi! After that it's stable and a lot better! Loved the fact that they have a kitchen area ! My boyfriend and I bought some cup noodles, juice and bread/ cake for breakfast/ bunch! So if you travelled to Melaka or other cities and ended up home late .. Still can make some food at the hotel ! Overall, the people were friendly with good service and nice view from our hotel room! Just minor problem with wifi and water not hot enough ! :)
Monica V. Families with older children Indonesia, December 27, 2012
Nice hotel with huge room

spacious, upgraded for free, nice interior, comfortable bed
7.3
The hotel is located opposite of Menara Kuala Lumpur. You need to take taxi if you want to go to either Bukit Bintang (shopping centres) or KLCC. It you want to walk, it will take roughly 10-15 minutes to reach. On a different note, our room was upgraded to a suite room for free! The room was so spacious! Worth the money! The pool was superb too!
Yoon Y. Families with older children Malaysia, December 27, 2012
Great Location

Just for overnight resting
7
Requested for non-smoking room but smoking room was given.
Paul M. Couples New Zealand, December 27, 2012
Great hotel and terrific staff

Rooftop pool and resteraunts
10
Great for business or holiday .close to all sites. Will defiantly stay again
Kazi I. Families with young children Bangladesh, December 26, 2012
Nice Hotel

Receptionist, Location
9
I have stayed with my family and I will come back this hotel again for sure. Our superior suite contains Kitchen and dining table. From the room we have the twin tower view which was awesome.
Hsing Y. Couples Singapore, December 26, 2012
Good location but service can be better

Location
5.7
No one offered to carry our bags when we reached the hotel in our car, and the staff were chit chatting amongst themselves. Was supposed to check in at 2pm but was delayed. Only after much confrontation with the floor manager did we get our rooms. No apologies were given. Overall service was poor!
Miles R. Families with young children Philippines, December 26, 2012
pretty straight forward hotel

good location
6.3
nice pool and bar. the location was good. it is centrally situated. service was good. my son left his bat man mask in the hotel taxi. when we called to inform them they were able to call the taxi driver and tell him that we left something. the mask was returned to us and made my son really happy. was not expecting it to be returned but good staff work made it possible.
Jendriko S. Families with young children Indonesia, December 26, 2012
Nice Hotel

Nice and comfortable room, as well as the friendly staff
7.7
Radja S. Families with young children Singapore, December 25, 2012
Location not advisable for travellers with family

The Thai restuarant
6.7
The location of the hotel is not advisable for travellers with family. The hotel provided us with free upgrading of room. Extension of time was not allowed. Generally, the location of the hotel is suitable for single travellers or honeymoon couples.

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Customer Reviews - Pacific Regency Hotel Suites, Kuala Lumpur

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