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Pacific Regency Hotel Suites

KH Tower, Jalan Punchak, Off Jalan P. Ramlee (Opposite KL Tower), KLCC, Kuala Lumpur, Malaysia 50250

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Very good

8.0

based on
8086 reviews

5347 reviews in English

Value for Money
8.2
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.1
All reviews (8086)
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Chloe L. Couples Malaysia, March 2, 2014
Upgraded to a suite

Value, comfort, spacious
9
Room was great, but check in counter was painfully slow. Also not great that we needed a wine opener, and the staff just could not leave one in the room with us. So they stayed. And waited.
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Adam T. Business travelers United Kingdom, March 1, 2014
Great stay, as per usual

Location, Comfort and Staff
9.7
I have used this hotel multiple times and, following this stay, will continue to do so whenever I am in KL. The hotel is very clean and comfortable with large rooms. The staff are very friendly and helpful, with good spoken English. The location is also ideal as KLCC is only 10 minutes walk way, and you are far enough away from the bars that it is quiet at night.
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Jericho M. Couples Philippines, March 1, 2014
spacious room, cozy swimming pool and bar, central

bar, rooms, pool
9
it was a nice comfortable stay. the rooms are spacious and the pool is awesome...
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Elaine Y. Couples Malaysia, March 1, 2014
Nice Hotel to Stay

Clean Room, Conform Bed and Nice Bar
7.3
Quite satisfy with this hotel. Nice, clean and conformable. Had a great night at Luna Bar with nice KL view. Will stay here again on next trip..
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Naseer Z. Business travelers Singapore, February 27, 2014
Memorable

Mattress, bathtub & large room
8
Great place to stay at. Will come back again if I go to KL. Exceeded expectations in terms of room quality.
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Eric P. Business travelers Malaysia, February 26, 2014
The bad outweighs the good

Interesting bar on the roof. Nice but small pool on the roof. Quiet surroundings.
5
Stayed at the hotel for business. Requested for a quiet room but was given a room with a buzzing sound. Probably from the AHUs on the building next door. Although advertised as centrally located, I did find that it's a bit out of the way from all the attractions at the Bukit Bintang area. Unless one doesn't mind walking 30 minutes carrying shopping bags, then this will not be the hotel of choice. The breakfast at the level 23 restaurant was terrible. Very limited choices. Practically the same things for the three days I was there. Last thing was the inconvenience of changing elevator if one goes from lower floors (below 22) to the roof. One has to get out from the lifts and walking to a staircase leading to Level 23 and then taking another lift to the roof.
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Man F. Business travelers Hong Kong, February 25, 2014
overall is good

nice environmental , good staff & location is quit
8
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Carlito C. Couples Philippines, February 24, 2014
Location,shopping and view

Nice location which is near to shopping malls and the view on our room is wonderful!
5.7
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Han K. Families with young children Malaysia, February 23, 2014
convenient for short stay, clean and spacious room

convenient for short stay, clean and spacious room,
7
convenient for short stay, clean and spacious room, centrally located
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Jenny S. Groups Canada, February 23, 2014
Value for money

Price, proximity to venue (KL Tower), room size
6.3
Room was a lot bigger than what we expected. It was a nice stay but the room light is really dim...there was also no music speakers in the room. Another friend stayed at the other side of the hotel and his room was music better - more modern and new. Overall was satisfied but will try to get the other side next time.
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