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Neeraj K.
Groups
India,
October 31, 2013
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They got poor customer services. I left my key card in my room by mistake and when I asked room service to open my room they kept me on wait for around 90mins. All they were saying was der staff is busy
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Nigel S.
Business travelers
Singapore,
October 31, 2013
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Comfortable, centrally located,
Staff, location, value for money
8
Good nice clean hotel, centrally located.
Near hard-rock cafe, walking distance.
Have some bars nearby for drinks, food nearby
Hotel has a pub at the top level beside the swimming pool , very nice place to be in.
Near the train station, shopping malls 1 station away or easily accessible walking.
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Azam F.
Couples
Pakistan,
October 30, 2013
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It was a very pleasant stay
Great location, Clean and Friendly staff
8
We visited Kuala Lumpur for the second time and are really satisfied on the selection of this hotel.
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Feng Y.
Business travelers
China,
October 30, 2013
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pleasant, clean, comfort.
comfort, location, price.
7.3
the hotel location n price for this 5-star hotel is just right. the breakfast is ok. walking distance to shopping belt.
opposite the hotel is KL Tower with a lush greenery small mountain. very nice to jog in the morning time.
the lobby is small, and the lift to access to room floor is very confusing. the lobby staff is not attentive to guide guest to the right lift.
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Abhishek K.
Business travelers
India,
October 30, 2013
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Centrally located affordable hotel
Location, Price, Room size
8.3
Decent place. Location is the best thing about it. Rooms are big and comfortable, although a bit dark. Staff is friendly. Dining options are minimal. Hotel spa is good.
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Sadeq A.
Families with older children
Jordan,
October 30, 2013
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Deanna H.
Couples
Australia,
October 29, 2013
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Great place BUT stay away from breakfast!
Big clean room, good for a stopover, good location
8
we enjoyed the first couple night of our honeymoon here. we had an early check-in which was great. My only problems was with breakfast: uncooked fried eggs and no not the yolk the white was clear and runny and the cook thought that was ready!
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Michael H.
Couples
Germany,
October 28, 2013
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super hotel, clean and central
big suite, nice personal, clean
9.7
Perfect days in a perfect hotel, central and optimized for sightseeing, low price for good cervice
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Darren L.
Couples
Malaysia,
October 28, 2013
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One of the best suites I've stayed in
Staff, room size, swimming pool
8.7
Staff is friendly and upgraded us to bigger room. Swimming pool has the best view
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Marlon S.
Groups
Philippines,
October 28, 2013
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It was over my expectation. Good hotel!
Location, nice and spacious rooms and the wi-fi free!!!!!!!!!! Superb accommodation. I will recommend and comeback here.Beautiful pool view too.
9.3
My stay at Pacific Regency Hotel was great as a hotelier my self! staff were friendly and professionals. The rooms were spacious and nicely decorated as well as the bathroom was very good in size.I'm surprised there was a complimentary mini-bar and the internet wi-fi was free and very fast unlike in Singapore and Genting where I stayed after my KL trip. It's worth my money and definetly I will recommend and be back at the Pacific Regency! I am a VERY SATISFIED customer! Keep up the good business practices and to your standards!!!!
P.S. I'm an Executive Housekeeper, cleanliness issues was covered mostly by the good experiences I had with the Hotel.
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