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Pacific Regency Hotel Suites

Jalan Punchak, Off Jalan P. Ramlee (Opposite KL Tower), KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Formerly : Pacific Regency Hotel
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Pacific Regency Hotel Suites Kuala Lumpur - Guest Room Pacific Regency Hotel Suites Kuala Lumpur - Guest Room Pacific Regency Hotel Suites Kuala Lumpur - Guest Room Pacific Regency Hotel Suites Kuala Lumpur - Guest Room
Area: KLCC Number of Rooms: 283
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
6388 reviews

Value for Money
8.2
Location
8.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (6388)
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Donna A. Families with older children Australia, April 17, 2014
Disappointed very bad room service got food posion

NIce swimming pool thats about it
4.7
We arrived at 10.30pm and was told we could order room service we rang up and ordered 3 burgers I asked how long this would be and was told 40 minutes we have to cook it proper you know. Finally our burgers arrived and we didn't like the look of them much but ate them anyway as we were hungry and it was late, both my husband and I got food poisoning from the burgers so the next day we spent in our room vomiting and very very unwell. It ruined our time in KL I tried to report it to staff but they were uninterested and I was told to wait to speak to someone else as I was feeling unwell I left for my room again. Later in the day I went back down again and reported it and said I was unhappy about having to pay for the room service as it had made us sick I was told Sorry I just come on duty pay your bill and take it up with restaurant !!! Extremely disappointed in the service and the unfriendly staff Would never stay or recommend this hotel again that I had so been looking forward to
Syabil N. Couples Malaysia, April 17, 2014
Excellent

Good location
9.7
The stay was good. Im satisfied with both, the room and helpful staff.
Edmond W. Couples United States of America, April 15, 2014
luxury room with comfortable home atmosphere.

location, rooftop pool, room amenities.
9.3
Very pleasant stay and good value that we would consider returning the next visit.
Ahmed M. Families with older children Maldives, April 15, 2014
good

location
7.7
Abdel J. Families with older children Philippines, April 15, 2014
We felt like we were at home.

friendly and courteous staff, large rooms, close to the shopping centers
9.3
I'd rather say that we will again stay in this hotel the next time we visit KL. The little drawback about the location is the little bit uphill climb going back to the hotel if you decide just to walk back to the hotel but you can always take a cab. It's actually a good exercise though. During weekdays, there are authentic clean malaysian food sold in a street close to the hotel.
Syed N. Business travelers Singapore, April 15, 2014
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Annie L. Families with young children Malaysia, April 14, 2014
Good for stay but not for the food

Security tidy
7
Good
Ing C. Couples Malaysia, April 14, 2014
Centrally located, near to shopping area

Location, attraction and accessibility
8
The mattress is too soft, sometime will jam with buses and taxi outside the hotel
Rowena R. Families with young children United States of America, April 14, 2014
Excellent

Staff, location and value for money
8
Great!
John R. Couples United Kingdom, April 13, 2014
not good

none
4
the stay was not good. the staff are terrible, the que for check in and out was ridiculous. the apartment condition was poor and had a bad smell.

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Pacific Regency Hotel Suites Kuala LumpurPacific Regency Hotel Suites Kuala Lumpur - Premier Executive SuitesPacific Regency Hotel Suites Kuala Lumpur - Premier SuitesPacific Regency Hotel Suites Kuala Lumpur - Bathroom - Premier Executive SuitePacific Regency Hotel Suites Kuala Lumpur - ExteriorPacific Regency Hotel Suites Kuala Lumpur - GymPacific Regency Hotel Suites Kuala Lumpur - Swimming PoolPacific Regency Hotel Suites Kuala Lumpur - BuffetPacific Regency Hotel Suites Kuala Lumpur - Swimming PoolPacific Regency Hotel Suites Kuala Lumpur - Luna BarPacific Regency Hotel Suites Kuala Lumpur - EntrancePacific Regency Hotel Suites Kuala Lumpur - Pub/LoungePacific Regency Hotel Suites Kuala Lumpur - Guest RoomPacific Regency Hotel Suites Kuala Lumpur - Swimming PoolPacific Regency Hotel Suites Kuala Lumpur - Swimming PoolPacific Regency Hotel Suites Kuala Lumpur - Premier Executive SuitesPacific Regency Hotel Suites Kuala Lumpur - Premier SuitesPacific Regency Hotel Suites Kuala Lumpur - Guest RoomPacific Regency Hotel Suites Kuala Lumpur - Guest RoomPacific Regency Hotel Suites Kuala Lumpur - Guest RoomPacific Regency Hotel Suites Kuala Lumpur - Guest Room

Customer Reviews - Pacific Regency Hotel Suites, Kuala Lumpur

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