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Recent customer comments

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Very good

based on 8584 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1
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Myeong C.
South Korea
November 16, 2015
About Pacific Regency Hotel Suites...
Same building with Luna Bar/ Good price if i book via Agoda.. Direct booking is expensive / Clean room
First impression was bad. because it's too far from monorail station and i have upgrade my room but they provide me just normal room. i have book the same level of my friend so i can realize that something's wrong but if not, i may stay small room even i pay for big room. Room condition is very good but too small lobby i think. Lobby only have small toilet so i always need to go up to my room If i can have big discount from Agoda, it might be a good choice to stay but with normal price, i don't recommend..

Yong K.
November 16, 2015
good business hotel , but some walking expected .
location , location and location
Good business hotel and value for money

Dennis S.
New Zealand
November 16, 2015
K L Tower
Location bars breaky

Dennis S.
New Zealand
November 16, 2015
Pacific K L
Pool breakfast location
Excellent be back

Lim H.
November 15, 2015
not bad
location, staff performance, cleanliness

November 15, 2015
Bad WiFi , Bad lobby, etc.
1). I hv to re-connect the WiFi over & over again in the different location within the hotel suites. 2). The lobby is so small that there were not enough sitting space or even standing area when there were about more than 12 paxs checking in. 3). The food selections at the coffee house were limited and i ordered Teh tarik but was told unavailable. 4). The so called LCD or LED TV in the room was so smalll ( maybe similar to my desk top screen) that i hv to sit at the edge of the bed to watch. Is that a 5-star hotel standard?.

Thiam L.
November 12, 2015
Poor management
Not that great

Nan D.
November 11, 2015
Simple, classy hotel.
Good kitchen facility, room service, stylish interior
Interior had suffered some "wear and tear", otherwise a nice, quiet hotel.

November 11, 2015
Clean Convenience Comfortable

November 11, 2015
The Hotel does not have any view to outside
Room Comfort, cleaness
I was deppressed, my room had no view execept a tall buiding where i could not even see the sun or the rain, the room was dark all the time. It was depressive