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Recent customer comments

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Very good



based on 8575 reviews
  • Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1

Zhi L.
Malaysia
July 14, 2015
Inconsistance
Location. Spacious room. In room dining.
I like this hotel. Bren here several time and will go back again. Theor problem is, they don't have the same set up for the same type of room. Was there 4 times and only the first time the room is the one they promote on agoda- the new renovated, with stand alone bath tub. The other rooms are quite old and worn out actually :( please do something.

stefano F.
Italy
July 13, 2015
Comfortable hotel
Size of the room, view from the pool bar
Nice hotel with big size room. Please note however that there is no internet signal in the pool area and the taxi outside will always try to rip you off! Very nice the view from the pool area and sky bar. However during the day there are no sun lounges around the pool. Finally the room are quite big especially those with the dining are kitchen area. Please note however that the kitchen comes only with cups and dishes and comes only with a kettle.

Ai L.
Malaysia
July 13, 2015
Clean & convenient
Clean, convenient & quiet
We stayed here on Saturday and this is not the 1st time we stay at this hotel. This time happened that Our 1st called to housekeeping was there were no slippers in the room and toiletries only 1 set and there is no tissue paper, few mins later their boy sent to our room toiletries but only w 1 pair of slipper while we have 2 pax in a room and TOILET PAPER! I told the guy I request for TISSUE PAPER but not toilet paper and he told me WE HAVE NO TISSUE PAPER. Ok fine, I then called again housekeeping & request for additional 1 pair of slipper & TISSUE PAPER & guess what she answered: OUR HOTEL ALL THESE WHILE HAVE NO TISSUE PAPER. What?! I then called to their operator & told her why your ppl said your hotel has no tissue paper? Such a ridiculous, how come no tissue paper and I have been staying at this hotel more than 3 times but always with TISSUE PAPER in room & toilet! Few mins later, their boy sent a STACK of tissue paper WITHOUT tissue box or any! I then questioned him, you have no tissue box or any storage for tissue papers but just to passed me a stack like this? He then answered: tissue box is in the toilet but God knows that there is no tissue box in the room! I hope you they can improve their service especially to train their housekeeping!

Lim A.
Singapore
July 13, 2015
Comfort and Pleasant Stay
Staff, room and environmental
It was a comfortable and pleasant experience

Ai C.
Malaysia
July 13, 2015
very satisfy stay
comfortable, spacious room, good customer service
I am very satisfy with the stay. The staffs are very polite and helpful. The room is very spacious and comfortable.

Jill B.
Canada
July 12, 2015
Rooms need more light (too dark); otherwise nice
- size of the room, the bathroom facility, location

RAAJ K.
India
July 11, 2015
Good Location to stay. Easy connectivity.
location
Pleasant

Martin B.
Serbia
July 11, 2015
Box
clean, good location, friendly staff

Phuong D.
Sweden
July 11, 2015
From Sweden with love
Great room with top class interior! The service received from the staff is great! Close to twin towers and KL tower!
We enjoyed the stay at the hotel!

Teo Z.
Singapore
July 10, 2015
Quiet a good catch
facitlies