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Recent customer comments

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Very good



based on 8451 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

6.8 Agnes J.
Indonesia
June 14, 2016
not so bad
Clean but looks different from the display picture

6.8 Agnes J.
Indonesia
June 14, 2016
not too bad
Clean but looks different from the display picture

2 Tsoi L.
Hong Kong
June 13, 2016
Ruined our trip
I highly discourage anybody to stay here. You're better off in any other hotels.

2 Tsoi L.
Hong Kong
June 13, 2016
Worst service ever seen
Expect 1-2 star service. Will never come again.

8 CHO P.
Malaysia
June 12, 2016
TRAVEL
I think this hotel location is very good, my husband and I have a pleasant stay, this trip allows us to benefit a lot, thank you very much hotel give us a pleasant journey.

4.4 Fakhrorazi A.
Malaysia
June 12, 2016
I will never come again
food is awful

7.6 Alelie C.
Philippines
June 12, 2016
Great service but rooms need improvement
Great service with a great value for money. One of the staff, Alex, was very accommodating and gave us a warm welcome each time we step on the hotel lobby. The hotel was just ok. The rooms needs improvement though, interior wise. However, I like how big the rooms are though. I just fine the room a bit dark and the you can tell by the color of the carpets that the hotel was old already.

8.4 Zabidi A.
Malaysia
June 12, 2016
excellent
Good facilities

4.8 Seung A.
South Korea
June 10, 2016
Not a 5 star experience
Staffs acted like 2 star hotel. Waited thirty minutes because the huge tour group before us had an issue, the tour group was loud and obnoxious. Only one staff at concierge. Had to ask the staff to carry our luggage, they were lazy and careless. Didn't even give us a receipt for the deposit and when asked didn't want to give us because it's "finance" department. The bar is cheap looking. Room was ok but first time I've been to a 5 star with no slippers and poor cleaning. Would never stay again.

7.2 Suyanto C.
Indonesia
June 09, 2016
Location Fair, Staff and Comfortable Room
All is good, only dont hear valet guy advise... only need walk a short distance to get food (nearest), then ask the guest to take a cab -+20min cause distance.. After got cab, then driver deliver us to the destination only 3-4min, not by Rocket..