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Customers like this hotel for:
    Area recommended for:
  • shopping
  • restaurants
  • beaches
    Distance to airport:
  • Guam International Airport (2.3 Km / 28 min walk)
    Customer comments:
  • "Enclosed and quiet area", "Fantastic swimming pool", "Good location near karon beach"
    Top nearby attractions:
  • Ypao Beach Park (0.4 Km / 5 min walk)
  • Underwater World (1.7 Km / 21 min walk)
  • DSF Galleria Shopping Mall (1.8 Km / 22 min walk)
  • Tarza Magical Adventure Zone and Water Park (2.1 Km / 26 min walk)

Note: Distances are measured as a straight line.

Pacific Star Resort & Spa

627B Pale San Vitores Rd Tumon, Tumon Bay, Guam, Guam 96913 (Show on map)

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"Location, Kind employees, Traditional dance performance at..."

Yerin, South Korea September 03, 2015

Features of Pacific Star Resort & Spa

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • games room
  • garden
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • water sports (non-motorized)


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Korean

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Resort Description
With spectacular views of Tumon Bay and an excellent range of resort facilities, Pacific Star Resort & Spa is an...see more With spectacular views of Tumon Bay and an excellent range of resort facilities, Pacific Star Resort & Spa is an ideal place to stay when in Guam. Located on Ypao Beach, the hotel is a five-minute walk from the restaurants, bars, and entertainment in Tumon. For those traveling to the city, they will find the resort an easy 15-minute drive from the airport. Accommodation is provided by rooms and suites spread across 19 floors, and all have private verandas and are furnished with everything that is required for a comfortable stay. There are four restaurants and bars, which between them serve a selection of Chinese and international food. The pool bar is a great spot if you are looking to catch the sunset over a relaxing twilight. The extensive range of facilities includes Clark Hatch fitness center, Angsana Spa, tennis, table tennis, sauna and steam rooms, plus water sports such as sailing, surfing, and water skiing. Pacific Star Resort & Spa is also close to a number of golf clubs and amusement parks.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (281)

Business travelers (12)

Couples (102)

Solo travelers (50)

Families with young children (47)

Families with older children (40)

Groups (30)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (281)
Sort by:
jinwoo M. Couples
South Korea, September 23, 2015

Veiw, position, food
That's good
Yerin J. Solo travelers
South Korea, September 11, 2015
Terrible bedding

Location, Kind employees, Traditional dance performance at the Lobby
Bedding cloths were wet and moist One of the mattress was sunk so, couldn't get comfortable sleep during the trip. I could have asked room change but, chose to stay because I didn't want to pack all belongings again. Pool was very small and snorkels were dirty.. Good things are Good location. close to the beach, markets, restaurants and the airport. Room condition was not dirty. Good View Staffs are kind Free wi-fi is only available at the lobby.
YESEUL L. Business travelers
South Korea, August 10, 2015
the woman at the reception was sso blunt.

welcome drink was good. the engineering man was nice. and the connection to the beach was comfortable.
The woman at the reception who authorised to give deposit back was so blunt. And she masked her name tag with her black straight hair. She seemed not to be willing to provide good services to the customer. She made my staying unpleasant.
Giulia B. Couples
Italy, July 17, 2015
Pacific Star

Staff, Location, Beach
Crystal H. Families with older children
United States of America, June 28, 2015
Not what it use to be.

Location and amenities
The room is need to be upgraded. Bathroom moldy. The halls smell like mildew and wall paper looks to be water damaged. Pool needs cleaning and surface repair. The location is great, the staff is amazing. But the rooms and hotel itself really needs to be renovated to continue to ask for the rates they charge.
NANAKO S. Groups
Japan, June 01, 2015

Pool, beach and staff
Yihsin L. Couples
Taiwan, April 16, 2015

Pretty good!!
jooheon L. Couples
South Korea, October 05, 2015
good staff~

location, staff, room
good staff! very kindly.
Rachel W. Couples
United States of America, January 06, 2015
Run-down, over-priced hotel

Pool, beach-front location
I was seriously disappointed with the Pacific Star. The room conditions were horrible and my room reeked of old cigarette smoke. Despite paying a ridiculous premium for an "executive" room, the customer service level of the front desk was atrocious. you would think the shuttle ride to the airport would be included. Not at Pacific Star. The pool was about the only positive of the hotel, despite terrible pool bar food. Everything about the Pacific Star was vastly overpriced, drastically out of date, and generally sub-par. I do not recommend this hotel to anyone.
Floyd W. Families with older children
United States of America, January 02, 2015
Tired hotel

location, friendliness of beach staff, beach
The hotel is a bit run down. Bathrooms are old, hallway walls are cracked, and the parking under the hotel is inconvenient. But the location, the pool, and the beach are wonderful. All in all, it was OK.

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