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Pacific Star Resort & Spa

627B Pale San Vitores Rd Tumon, Tumon Bay, Guam 96913 (Show on map)

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Formerly : Guam Marriott Resort & Spa
Good 7.2
based on 272 reviews

"welcome drink was good. the engineering man was nice. and..."

  • Yeseul, South Korea
  • August 8, 2015
  • Area: Tumon Bay
  • Rooms : 357

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Room Types
Max
Rates
King Bed
King Bed High
Executive Floor King Bed
King Bed
King Bed High
Executive Floor King Bed
King Bed with Breakfast
King Bed High with Breakfast
Double Bed
Twin Bed
Double Bed High
Twin Bed High
Executive Floor Double Bed
Executive Floor Twin Bed
Double Bed
Double Bed with Breakfast
Twin Bed
Twin Bed with Breakfast
Double Bed High
Double Bed High with Breakfast
Twin Bed High
Twin Bed High with Breakfast
Executive Floor Double Bed
Executive Floor Twin Bed
Deluxe Suite Twin
Deluxe Suite Twin
Deluxe Suite King
Deluxe Suite King
Junior Suite King
Junior Suite King
Executive Suite Double
Executive Suite Double
Presidential Suite King
Suite King

 

When would you like to stay at this hotel?

Features of Pacific Star Resort & Spa
Facilities

24-hour front desk

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

shuttle service

smoking area

tours

Sports and Recreation

fitness center

games room

garden

outdoor pool

pool (kids)

private beach

sauna

spa

water sports (non-motorized)

Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

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Sale ends soon!

With spectacular views of Tumon Bay and an excellent range of resort facilities, Pacific Star Resort & Spa is an ideal place to stay when in Guam. Located on Ypao Beach, the hotel is a five-minute walk from the restaurants, bars, and entertainment in Tumon. For those traveling to the city, they will find the resort an easy 15-minute drive from the airport. Accommodation is provided by rooms and suites spread across 19 floors, and all have private verandas and are furnished with everything that is required for a comfortable stay. There are four restaurants and bars, which between them serve a selection of Chinese and international food. The pool bar is a great spot if you are looking to catch the sunset over a relaxing twilight. The extensive range of facilities includes Clark Hatch fitness center, Angsana Spa, tennis, table tennis, sauna and steam rooms, plus water sports such as sailing, surfing, and water skiing. Pacific Star Resort & Spa is also close to a number of golf clubs and amusement parks. With spectacular views of Tumon Bay and an excellent range of resort facilities, Pacific Star Resort & Spa is an ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
15 USD

Breakfast Charge (when not included in room rate)
19 USD

Check-In From
3:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1. Km

Distance to Airport
4.5 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
19

Number of Restaurants
2

Number of Rooms
357

Parking Fee (per day)
0 USD

Room Voltage
120

Time to Airport (Minutes)
10

Year Hotel Built
1987

Year Hotel Last Renovated
2001


Recent customer comments

Filter by Traveler Type

 

Good

7.2

from 272 reviews

Value for Money
6.9
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.3
Food/Dining
7.0
All reviews (272)
Sort by:
Yeseul L. Business travelers South Korea, August 8, 2015
the woman at the reception was sso blunt.

welcome drink was good. the engineering man was nice. and the connection to the beach was comfortable.
4
The woman at the reception who authorised to give deposit back was so blunt. And she masked her name tag with her black straight hair. She seemed not to be willing to provide good services to the customer. She made my staying unpleasant.
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Giulia B. Couples Italy, July 12, 2015
Pacific Star

Staff, Location, Beach
8.7
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Crystal H. Families with older children United States of America, June 24, 2015
Not what it use to be.

Location and amenities
8
The room is need to be upgraded. Bathroom moldy. The halls smell like mildew and wall paper looks to be water damaged. Pool needs cleaning and surface repair. The location is great, the staff is amazing. But the rooms and hotel itself really needs to be renovated to continue to ask for the rates they charge.
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Nanako S. Groups Japan, May 31, 2015
Good

Pool, beach and staff
8.7
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Yihsin L. Couples Taiwan, April 12, 2015
good

location,food,beach
9.3
Pretty good!!
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Rachel W. Couples United States of America, December 29, 2014
Run-down, over-priced hotel

Pool, beach-front location
4
I was seriously disappointed with the Pacific Star. The room conditions were horrible and my room reeked of old cigarette smoke. Despite paying a ridiculous premium for an "executive" room, the customer service level of the front desk was atrocious. you would think the shuttle ride to the airport would be included. Not at Pacific Star. The pool was about the only positive of the hotel, despite terrible pool bar food. Everything about the Pacific Star was vastly overpriced, drastically out of date, and generally sub-par. I do not recommend this hotel to anyone.
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Floyd W. Families with older children United States of America, December 27, 2014
Tired hotel

location, friendliness of beach staff, beach
7.3
The hotel is a bit run down. Bathrooms are old, hallway walls are cracked, and the parking under the hotel is inconvenient. But the location, the pool, and the beach are wonderful. All in all, it was OK.
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Lik K. Couples Hong Kong, December 24, 2014
famous restaurant nearby

location is good, at the middle of tumon bay. Have a few nice restaurants and K mart nearby
7.3
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Anthony L. Families with young children Philippines, December 24, 2014
A Good Resort Hotel

Close to K-Mart, Nice Beach View, Hospitable Staff
8.7
We enjoyed our stay because of the relaxing beach view and friendliness of the employees. The hotel is also situated close to the shopping areas.
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Wijittra C. Families with young children Thailand, December 22, 2014
Beautiful Beach

Beautiful Beach
7.3
The room looked outdated but clean. The hotel located on the beautiful white sand beach. Our kids enjoyed playing in the ocean with surfboard. We had a lovely stay in this hotel.
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< Previous page 1 - 10 of 272 reviews Next page >

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Tumon Sands Plaza
  • DFS Galleria
  • Guam Premier Outlet
  • Tumon Bay
  • Two Lovers Point



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Customers like this resort for:
Area recommended for:
  • beaches
  • restaurants
  • shopping
Distance to airport:
  • Guam International Airport (2.3 Km)
Customer comments:
  • "Enclosed and quiet area" , "Fantastic swimming pool" , "Good location near karon beach"
Top attractions in the area:
  • Ypao Beach Park (0.4 Km / 5 min walk)
  • Underwater World (1.7 Km / 21 min walk)
  • DSF Galleria Shopping Mall (1.8 Km / 22 min walk)
  • Tarza Magical Adventure Zone and Water Park (2.1 Km / 26 min walk)
Note: Distances are measured as a straight line.

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