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Pacific Star Resort & Spa

627B Pale San Vitores Rd Tumon, Tumon Bay, Guam 96913

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Acceptable

0.0

based on
287 reviews

109 reviews in English

Value for Money
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Location
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All reviews (287)
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Yudu C. Solo travelers Canada, December 28, 2015
no more vacation with Pasific Star

Christmas Day dinner was the best thing of this hotel
3
The hotel is very old, no renovation for 15 years! The environment is the worst one comparing the surrounding hotels, The room, wash room, pool are all in poor conditions. The whole hotel, from buildings to taps, should be rennovated!
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Shing Y. Couples Hong Kong, November 9, 2015
nice hotel!

good for shopping, eating and enjoy the beach!
10
good for shopping, eating and enjoy the beach!
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Jinwoo M. Couples South Korea, September 22, 2015
Good

Veiw, position, food
6.7
That's good
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Yerin J. Solo travelers South Korea, September 3, 2015
Terrible bedding

Location, Kind employees, Traditional dance performance at the Lobby
6.3
Bedding cloths were wet and moist One of the mattress was sunk so, couldn't get comfortable sleep during the trip. I could have asked room change but, chose to stay because I didn't want to pack all belongings again. Pool was very small and snorkels were dirty.. Good things are Good location. close to the beach, markets, restaurants and the airport. Room condition was not dirty. Good View Staffs are kind Free wi-fi is only available at the lobby.
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Yeseul L. Business travelers South Korea, August 8, 2015
the woman at the reception was sso blunt.

welcome drink was good. the engineering man was nice. and the connection to the beach was comfortable.
4
The woman at the reception who authorised to give deposit back was so blunt. And she masked her name tag with her black straight hair. She seemed not to be willing to provide good services to the customer. She made my staying unpleasant.
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Giulia B. Couples Italy, July 12, 2015
Pacific Star

Staff, Location, Beach
8.7
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Crystal H. Families with older children United States of America, June 24, 2015
Not what it use to be.

Location and amenities
8
The room is need to be upgraded. Bathroom moldy. The halls smell like mildew and wall paper looks to be water damaged. Pool needs cleaning and surface repair. The location is great, the staff is amazing. But the rooms and hotel itself really needs to be renovated to continue to ask for the rates they charge.
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Nanako S. Groups Japan, May 31, 2015
Good

Pool, beach and staff
8.7
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Yihsin L. Couples Taiwan, April 12, 2015
good

location,food,beach
9.3
Pretty good!!
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Jooheon L. Couples South Korea, March 9, 2015
good staff~

location, staff, room
10
good staff! very kindly.
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