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Mercure Grosvenor Hotel, Adelaide

Mercure Grosvenor Hotel, Adelaide
Rating:

Number of rooms: 257

Location: Adelaide

Address: 125 North Terrace, South Australia 5000, Adelaide, Australia

Customer Reviews

Mercure Grosvenor Hotel Guest Rating: 7.3

takehiro F.

Japan

Business Traveler

Date of Stay: 10 Feb 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

clean & cross from main town

internet is not free

If you would like to restaurant, entreatment near by, this is good hotel location. 5-10 min to walk asian restaurant area.

Refurnish it please ! Guest Rating: 4.3

tak P.

Canada

Family with older children

Date of Stay: 07 Feb 2009

 Value for Money: 2/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

Good location. Nice and helpful staff.

Cleanliness is a concern. A dusty room in fact. An old designed construction building that definitely needs be re-modernised. Poor air-cond.

Really far below our expectation once going up to room floor and entering the room. Just a surprise and upset by the level of cleanliness inside room. Whole hotel definitely needs be entirely refurnished if it is going to continue charging at such a price despite of being in a good location. The exercise room is only a very small one that no one likes to stay and use at all. It's the worst hotel that we have ever stayed and definitely no second time and no recommendation.

Shopping Tip : Rundall mall is just a street behind the hotel.

Clean but tiny Guest Rating: 8

maria L.

Switzerland

Couple

Date of Stay: 12 Jan 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Friendly staff. Quiet, clean rooms. Good location, closed to restaurants and nightlife.

Tiny room (and bathroom) very far away from the lift.

Despite arriving early in the morning we did not have to wait until official check-in time to get an available room. The budget room is very small, but basically you get what you paid for.

We got modern but small room Guest Rating: 7

miia K.

Finland

Couple

Date of Stay: 11 Jan 2009

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

Location, modern room

Small room

The room was utterly small for travelling couple. There was no desk and hardly no space for luggages. Although, the room was refurbished, very clean and tidy. The location is convenient for shopper and clubber. Their garage was full, but they offered parking space from nearby garage.

Nightlife Tip : Hindley street never sleeps.

Location, location, location Guest Rating: 6.3

robert J.

United States

Solo Traveler

Date of Stay: 10 Jan 2009

 Value for Money: 4/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

situated opposite central rail station on North Terrace, elegant lobby, friendly staff.

rooms are spartan...my single chamber en suite faced a courtyard in rear annex that was accessible via a flight stairs and far removed from the elevators.

This hotel was not what I expected from the Mercure chain. Although convenient and friendly, the rooms lack decor--white walls, tiny TV too far from bed to see comfortably with or without glasses, bathroom squeezed into tiny space, limited parking beneath the building is unsupervised so larger vehicles took double spaces and left late-comers with none [upon inquiry found an overflow place but had to make two u turns to get to it]. Breakfast at AUS$ 17.50 was no bargain. That being said, in photogenic Adelaide, what more could one want than budget accommodations on North Terrace, walking distance to whole city centre.

Shopping Tip : major shopping area two blocks south of hotel at Rundle Mall, also nice restaurants. Tram to Central Market for best multicultural experience.

Good Location, Functional Guest Rating: 6

muhammad H.

Bangladesh

Solo Traveler

Date of Stay: 23 Dec 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Location.

Basic.

Decent hotel. Good Location. Some of the attractions are nearby. The railway station is right on the next block. This was a functional hotel. Nothing too fancy, nothing major to complain about either. Decent hotel. Good location. Nothing major to complain about either.

Grand place to stay Guest Rating: 7.3

deborah M.

Australia

Couple

Date of Stay: 07 Dec 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Close to the Casino and center of town

Bit of a catacomb trying to find the room in the budget section

The check in and check out was smooth and fuss free. The room while a bit of a 'hike' to find was roomy, comfortable and clean. Central to the casino and within easy walking distance to the CBD, eateries and shopping area. The room was quiet, that is, no neighbour noise to disturb you. A convenient place for an overnight stopover.

Restaurant Tip : Good cheap eatery in the Casino Cafe/ Bistro

My stay at the Mercure Grosvenor Guest Rating: 9.3

rebecca F.

Australia

Solo Traveler

Date of Stay: 28 Oct 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Clear instructions from reception staff, loved the bed spread in the room really brought out the fact that the room was not so small, glad there was a kettle in the room for tea n coffees.\nAlso impressed that with a budget room, there was an alarm clock, iron, iron board.

Such a long walk to room, not much fun when intoxicated or tired.

I really enjoyed my stay at the Mecure Grosvenor, even if it was a short stay for two nights. The reception staff where nice and polite. It was a bit of a journey to my room, I never realised how big the 4th floor was. I also liked my room very much, it was nice and comfy and still I felt like I was living in luxury. I was very impressed with the way it looked, especially the red bed cover which made the room look a lot bigger than it actually was. When I first entered, although I did get confused at one stage thinking I would have to share a bathroom,as I thought the bathroom door was actually a cupboard. Over all I was very impressed and will definitly stay there again. But hope that I get to eat at your Restaurant and also try Room Service. Thank you :)

Nightlife Tip : It is very close to Rundle Street Mall, the Casino, Railway, Tram and Bus', very close to Hindley street and a 15 min walk to the central Markets, the Gardens and Zoo.

Unsatisfied experience Guest Rating: 5

lin Y.

Taiwan

Business Traveler

Date of Stay: 18 Jul 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 6/10
There was a weird noise from air condition(actually it is heater) at 4am!!!!!!!!!!!!!!

Mercure Grosvenor Hotel Guest Rating: 2

hayataa N.

Japan

Other

Date of Stay: 29 Jan 2008

 Value for Money: 2/10
 Location: 2/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10

Great Value for Money Guest Rating: 8

yeo D.

Singapore

Family with young children

Date of Stay: 26 Dec 2007

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10
Good location which shopping and great restaurants are all within a stone's throw!



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