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Recent customer comments

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based on 378 reviews
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.0
  • Food/Dining 8.0
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Pierre D.
May 02, 2015
Ageing and overrated.
Location, location, location
Wifi costs extra. This is a 5 star hotel? Rooms are old and tired. Latte costs extra after charging $38 for a full breakfast? Give me a break. Only thing is the location and convenience. Otherwise not my choice. Hiltons in other parts of the world may be 5 stars but this place is a 3 star at most.

Pelly P.
Papua New Guinea
April 25, 2015
I will not be staying at Hilton again
Location was best
Reasonable compared to other 5star hotels I've stayed in the world Parking was ridiculously high & very poor entertainment options Very poor television & pay TV cost was very expensive I will not be staying at Hilton again

Tarryn S.
April 20, 2015

Nooraini A.
April 16, 2015
Conference couple
Location, comfort, cleanliness
Very convenient. Friendly staff. Free parking for rental with avis and good discounts for the car

Zane B.
April 16, 2015
Accomm 10-11 April
Breakfast, Location, Cleanliness
Great location & food was excellent. Lads in foyer/valet were fantastic!!

James P.
April 15, 2015
Great location, good room, helpful staff
Location, Room, Staff
The hotel is conveniently located close to Queen St Mall. The room itself was of a good size. The staff were friendly and helpful. The gym was adequate and the room service was good; overall a good stay at a nice hotel

Noel H.
March 30, 2015
Best service
Clean, comfortable beds, respectful employees
One word Amazing

melisa M.
March 20, 2015
Great location
Location breakfast and foyer views impressive
Great should have stayed longer if I could.

Shane J.
March 14, 2015
Great hotel for business traveller
location location location
the location of the Hilton is great. Very central to everything.

Martin H.
February 22, 2015
Good service but finish now old
Location staff ability to upgrade