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Sofitel Brisbane Central Hotel, Brisbane

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Hotel Info

Photos

Customer Reviews [7]

Sofitel Brisbane Central Hotel, Brisbane

Rating:

Number of rooms: 410

Location: Brisbane

Address: 249 Turbot St Brisbane Qld 4000 Australia, Brisbane, Australia

Sofitel Brisbane Central Hotel Brisbane Info

Originally the first international hotel in Brisbane, guests will discover refined elegance and truly personal service. Located above Central Station, guests have easy access to everywhere in Brisbane and beyond. The elegantly appointed rooms and suites at the Sofitel are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. Renowned for its imposing arrival, extraordinary conference facilities and breathtaking views, the hotel’s reputation as the leading choice in five star accommodation is absolutely deserved. When you are ready to reserve your stay at the Brisbane Sofitel, simply enter your dates on our secure online booking form and click to proceed.

Useful Information

Room Amenities

Sofitel Brisbane Central Hotel Brisbane - Room Amenities

Air Conditioning
Bathrobes
Daily Newspaper
Inhouse Movies
Desk
Hair Dryer
Internet Access (wireless)
Ironing Board
In Room Safe
Bathtub
Separate Shower and Tub
Mini Bar
Satellite/Cable TV
Coffee/Tea Maker
Non Smoking Rooms

Facilities

Sofitel Brisbane Central Hotel Brisbane - Facilities

Disabled Facilities
Tours
Babysitting
Business Center
Valet Parking
Concierge
Room Service 24hr
Elevator
Coffee Shop
Bar/Pub
Laundry Service/Dry Cleaning
Meeting Facilities
Nightclub
Restaurant
Room Service
Safety Deposit Boxes
Salon

Sports and Recreation

Sofitel Brisbane Central Hotel Brisbane - Sports and Recreation

The recreational activities listed below are available at or near the resort; fees may apply.

Massage
Jacuzzi
Gym/Fitness Facilities
Sauna
Spa
Pool Outdoor
Garden

Photos and Room Info

Guest Room	Guest Room - Interior
Guest Room - Bathroom	Restaurant
Bar	Swimming Pool
Fitness Centre	Meeting Room
Grand Ballroom	Hotel Exterior

Customer Reviews

See all reviews[7]

Good customer service

Guest Rating: 9.3

elma C.

Hong Kong
Couple
Date of Stay: 27 Feb 2009

Value for Money:		8/10
Location:		10/10
Staff Performance:		10/10

Hotel Condition/Cleanliness:		10/10
Room Comfort/Standard:		10/10
Food/Dining:		8/10

Concierge - really helpful with restaurant recommendations, airticket arrangement, local tour information Location - good location, although it's not right in the city centre, just 5 to 10 mins walk to the shopping center. Very convenient

So far so good

Recommended - value for money with good location and good customer services. The restaurant and bars are also very good. Good for both leisure holiday and business. Hotel is in good condition. There are different types of pillows for customers to choose from.

Luxury with Convenience can't be beat

Guest Rating: 6.7

janet T.

Australia
Business Traveler
Date of Stay: 10 Feb 2009

Value for Money:		6/10
Location:		10/10
Staff Performance:		6/10

Hotel Condition/Cleanliness:		6/10
Room Comfort/Standard:		6/10
Food/Dining:		6/10

The location: right above Brisbane central railway station takes you for only AUD$14. directly to hotels escalator facing the reception desk. How more convenient than that can it get. Once inside, the reality of Brisbane central is completely left behind and one is immediately ensconced in 5-star luxury. Good breakfast buffet. Good beds and a pillow menu to indulge your pillow idiosyncrasies: down, foam, etc.

Hotel staff need more training regarding their own specials and not confuse hotel guests with their ignorance. The much vaunted Thyme restaurant produced dried salmon steak and inedible polenta on my one dinner visit which made me vow n.a.=never again. Incredibly slow computers in their business center. Advice: bring your own.

This was my second visit to Sofitel Brisbane as I had been impressed with them the first time. But on this occasion I was attending a conference and needed the business centre's facilities. I found it locked after 9a.m. which required a trip down to reception to request that it be opened. The computer provided with broadband was incredibly slow so that what should have taken 10 minutes required 1 hour. Totally unacceptable. Staff were not knowledgeable about their own specials and were not sufficiently polite in conversation but that was not the end of the world. All in all, it was a satisfactory stay and yes I would return.

Hotel Feature Tip : The location is unbeatable for Brisbane. You save hundreds in taxi fare. It is on the free bus loop for the city centre, operating all day everyday.

Most comfortable beds, ideal location

Guest Rating: 8

joerg R.

Switzerland
Couple
Date of Stay: 20 Jan 2009

Value for Money:		8/10
Location:		10/10
Staff Performance:		6/10

Hotel Condition/Cleanliness:		8/10
Room Comfort/Standard:		10/10
Food/Dining:		6/10

Central Station under the hotel. Bus stops, food court and shopping streets are in short walking distances, ideal location. Room space is generous and the most important thing is the most comfortable beds. We arrived after midnight one day earlier and could have a room there at the same rate as we booked by Agoda.

Bad communication between staff. Last day of our trip we wanted to keep the room till 18:00. The receptionist told us that the cost would be $100 (1/2 of what we paid for one day) but by checking out they charged us $170 more at the normal room rate price.

We will go there again if we go to Brisbane but this time will have to manage all complete booking by internet.

See all reviews [7]

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