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Recent customer comments

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based on 123 reviews
  • Cleanliness 6.0
  • Facilities 4.9
  • Location 6.7
  • Room Comfort/Standard 6.3
  • Service 6.5
  • Value for money 6.8
  • Food/Dining 5.9
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February 15, 2016
five out of ten

Billy H.
January 25, 2016
A little dissappointed actually.
The guy that checked us in really explained things well and was very happy. When we got to our room we turned on the A/C and it really wasn't up to the task. The lights over the queen bed didn't work and there was no remote for the TV. I tried to use it manually, but it didn't respond to anything. We were a family of 4 and wanted to have breakfast the next morning in the restaurant, but it wasn't open at all. It did advertise that it was open 7.00 am to 10.00 am daily and no sign said that it wasn't open on Sundays. We ended going down to the Cairns Esplanade and having Breakkie there. We checked out at 8.45 am and it (restaurant) still wasn't open then either. I tried to explain the faults of the room to the receptionist, but she didn't seemed to interested to know. Won't stay there again at all. I have to admit though, it was a nice walk on Saturday night from the city back to the motel. Took us about 20 minutes. Helped ware off the great food that we had at "Bushfire Flame Grill"

South Korea
January 20, 2016
reasonable price
location pool staff
l chose this resort for its location, and its facilities. The pool area was great, and spa was very relaxing, room was a good size

Daniel W.
January 04, 2016
Good for the price
Cheerful staff, nice pool, good walk to city
It's an ageing motel but good value for money. 15 minute walk to town and not a difficult walk. It would be great if they replaced the pillows as they are quite worn out and a good pillow really makes for a good night's sleep.

Nat M.
December 31, 2015
Don't waste your money on this one
Location only
We arrived very late only to be woken around 7am by the hotel dryer. Our room was beside the laundry. This is a very unloved hotel needing a complete renovation of the room, bathroom and all furniture. No decor matched and everything was damaged or faulty. We have stayed at better backpackers accommodation. Do yourself a favour and pay a little more elsewhere.

Heather M.
December 22, 2015
The room smelt of stale cigarettes,bedside shelf w
Was disappointed, The room stunk of stale cigarettes,the bed had sand or crumbs in it,the bedside shelf was dirty and had ants over it there were ants in the bed,the bed moved every time you sat on it,the floor was gritty,my suitcase and cloths in it stunk of stale cigarettes and the noise from other patrons late at night and at 5.30am was in infuriating. Wont ever stay again and want be recommending it to others. The pictures of the rooms on the advertisement is false advertising I would never had booked otherwise😠👎

shaun W.
December 04, 2015
the pool. the surroundings. the bar.

Rachel T.
November 03, 2015
Worst accommodation i have ever stayed in worldwide. Had to get refund on second night as i was not going to stay any longer. This unsafe filthpit should be legally shutdown.

Ken C.
October 26, 2015
Good Stay
The location was great. It is within walking distance of City Centre. Quiet place with a wonderful lagoon type pool.
I enjoyed my stay. Although my rooms was a bit dated it was clean and well stocked. The staff were very friendly and helpful. The price was good, I would stay there again.

Brian W.
October 21, 2015
2 days in Cairns
Price, location and micrwave in the room
For the price it was what could be expected. A bit more security maintenace of my room would have made my stay better. The sliding "pool view" door only locked by a chain latch. Also there is not enough off street parking available.