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Excellent 8.2
Based on 52 reviews

Recent customer comments

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Excellent



based on 52 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.3
  • Location 9.5
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.6

Brian L.
Australia
August 21, 2015
Good value. Great location.
Friendly staff, value for money facilities and fabulous location
Fabulous! The manager was definitely the right person for the job. Very obliging and helpful. The rooms were spacious and clean but a little outdated but great value for money. The restaurant on the premises worked in well with the hotel even though it was a seperate business.

neil K.
Australia
August 18, 2015
ideal short stay location
price, location , friendliness
only a short stay but pleasantly surprised by close proximity to restaurants and beach front location

Noel W.
Australia
August 04, 2015
Great location
Location, price and service
Great price and the location was fantastic. Walking distance to restaurants, bars etc Accommodation was neat and tidy and John the manager was very helpful.

Edward R.
United Kingdom
June 02, 2015
Nice friendly hotel - great location
Bar/Restaurant

ashley H.
United States
February 02, 2015
Hidden gem
My husband and I were in Australia for 2 wks in December. We stayed in palm cove the last 2 night to relax. The hotel, beach, restaurant and location were perfect.
The room was very clean.The back patio was shaded and perfect for hanging our wetsuits and dive gear. The pool was clean and had a spectacular view of the mountains and sunset. The owner wanted to make sure we had a fabulous time. He was always asking if he could help us or if we needed anything. Palm Cove was not touristy at all and there was no noise or traffic although plenty of restaurants. The one attached to the hotel was amazing (we ate there twice) but there were many other places we tried that were good as well. Overall we were very satisfied and would return if we were ever in the area.

Chris Z.
Australia
November 10, 2014
Lack of attention
Location, Restaurant & Bar Staff, Location
The bar & restaurant staff were great, what happen to the hotel staff? after check in they were no staff to be found. I had taken my wife back to Palm Cove for our annerversary as that was our honeymoon location 6yrs ago. We boooked the room for 3x nights, I thought a hotel of this calibre would refresh your towels and top up your tea bags and milkettes, but no I assumed wrong. Well I i know for next visit were to book our room.

Angela G.
United States
November 04, 2014
wonderful holiday
The staff was very helpful and attentive, the location was beautiful, the place was clean & everything is very accessible.
It was a wonderful experience; will highly recommend the place and will stay there again in the future.

andrew D.
Australia
October 14, 2014
Food?
Location, Cleanliness, Comfortable feeling
Perfect for what I needed. Quick in and out. Was surprised that the food was run as a separate operation, so you have to pay as you go (but you get a 10% discount). The good news is that the food was pretty good - apart from a very long wait one evening.

Marilyn A.
New Zealand
September 08, 2014
Great place to stay
Location, Accommodation, Service
I thoroughly enjoyed my stay and if I ever return to Cairns will definitely stay there again. I had a garden studio which was spacious with a nice private courtyard. My meal came promptly when eating alone in the restaurant. Very handy to the beach for my daily sea swim.

Tien O.
Vietnam
August 18, 2014
great hotel
location, staff, clean
excellent