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Excellent 8.2
Based on 141 reviews

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Excellent



based on 141 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.7
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Esfeamor F. from Philippines
Couples
Stayed one night in February 2016
the best location
perfect location.... clean... good value for money
the best...
Reviewed February 16, 2016

Stephen W. from Singapore
Families with young children
Stayed 2 nights in December 2015
Clean, convenient and good service
Location, comfort and service
Overall I have a good stay in Canberra with my kids and wife. The check in was fast and the location is great. However it's unfortunate we were awaken up at 3am on our first night when there was a false fire alarm, which we couldn't go back to bed after the announcement.
Reviewed December 29, 2015

Jane H. from Philippines
Couples
Stayed one night in December 2015
Amazing
Accessibility, cleanliness, friendliness
Thr hotel staff are very friendly and helpful. We would defnitely stay at this place again.
Reviewed December 15, 2015

mohd B. from Malaysia
Solo travelers
Stayed 2 nights in November 2015
Comfortable, great staff, good location
Room, staff, location
Loved it... Will definitely Come back
Reviewed November 26, 2015

Heesook L. from South Korea
Couples
Stayed 2 nights in November 2015
Excellent location with friendly staff
Location, view and friendly staff
Comfortable room with a view to a park. It would have been better if the room was cleaned more thoroughly, expecially vaccuming.
Reviewed November 24, 2015

Brad H. from Australia
Solo travelers
Stayed 2 nights in November 2015
A great place to base yourself in Canberra
Comfy beds, friendly staff & a great location!
Reviewed November 16, 2015

Paul L. from Australia
Families with young children
Stayed one night in December 2014
Great staff good location
Staff
Ok. Good location
Reviewed October 30, 2015

Riyadi R. from Indonesia
Families with young children
Stayed one night in July 2015
hotel in casino. or casino in hotel?
it is a casino hotel
wanna gamble some money in Canberra, stay in this hotel is the best choice. because it is a hotel in casino or a casino in hotel. You know what I mean
Reviewed October 02, 2015

beate W. from Germany
Couples
Stayed one night in September 2015
2 star rooms for 4 star prices
1. friendly staff 2. convenient location 3. nothing
We felt absolutely ripped off. We got a room on the 2nd floor looking at the Casino sign and the casino office building. The mattress was bad quality or worn out because both my husband and I woke up with sore backs. This has never happened before in any hotel we have stayed in Australia nor overseas! There was only one comfortable desk chair, the other window fixed window seat was uncomfortable and worn out. No table, except a fixed glass desk. there was no hotel directory in the room to find out about their facilities, no complementary biscuits, and the bathroom was old and needed urgent renovations. I have never experienced such an inferior room for that sort of money we paid. Furthermore, the inhouse restaurant only offered a buffet dinner and no other options except Hamburgers and Pizza (we do not eat that type of junk food! ) in their Bistro, and as we did not have a table nor proper seats in our room, we could not eat at the hotel at all and were forced to eat somewhere else. We were also shocked to have our coffee served in paper cups !!!!! for breakfast like in a cheap Take-away. This stay absolutely ruined my 64th birthday.Even our friends who stayed the Friday night at the same hotel were not impressed with this hotel in Canberra in comparison to other Crown Plazas in Australia.
Reviewed September 28, 2015

Peter A. from Australia
Couples
Stayed 4 nights in September 2015
five rating
Location Location location
The first night was unaccepable the oysters were way below standard and i complianed to the staff
Reviewed September 21, 2015