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Excellent 8.2
Based on 344 reviews

Recent customer comments

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based on 344 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.3

Leonie M.
April 11, 2016
Couldn't have asked for more!!!
My husband and I travel frequently for business. But the service received at Novotel Canberra whilst travelling for pleasure was the best we have ever received. The staff were friendly and went out of their way to ensure our stay was enjoyable. The rooms were spacious and the location allowed us to walk to our function and all the locals shops. Thank you for a fantastic weekend awy

Roisin F.
April 05, 2016

Timothy O.
March 21, 2016
Overnight Stay
Room was spacious and clean, check in was quick and handled well. Facilities for the pool and spa were really great. Great location, close to the city centre.

Hui L.
February 14, 2016
Great location
- Spacious room. It has everything we needed and more.

Diana M.
February 14, 2016
Very Convient Location
Location, room, Convenience
My stay was comfortable and the staff were polite. My only criticism was that the fridge did not contain any alcohol beverages and there was no drinks shown on the room service menu. I also had to ring reception to find out what time breakfast was served.

Chris D.
February 03, 2016
reasonable value 3.5 star

Bernard C.
January 30, 2016
The location is good. The hotel carpet, rooms and restaurant are old and require upgrades. Carpet was not clean and the mini bar in the room had not been cleaned. Not value for money. Staff are slow to ask questions and requests, if they answer them at all. Overall not value for money.

Heidi R.
January 30, 2016
Great coffee

Ann F.
United Kingdom
January 28, 2016
Canberra Gem
Location, staff performance and room size

January 26, 2016
ecerthing was good except car parking
Good location and comfortable room.
Stayed only for a day. Everything was good except in the morning the car parking lady gave me a wrong car & car key when I gave the tag. She & and another guy took few minutes to get my key and car. May be the hotel could not chose the right people!!