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Very good 7.9
Based on 31 reviews

Recent customer comments

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Very good

based on 31 reviews
  • Hotel Condition/Cleanliness 8.0
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 6.5
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Doug W. from Australia
Stayed 2 nights in October 2013
Large comfortable room on the Gold Coast
Room size, setup and location,
Experience was generally positive. West facing room did however get hot in the afternoon. There were also issues with noise from traffic and light rail construction.
Reviewed July 24, 2014

betty A. from Australia
Stayed 2 nights in June 2014
Good service Very clean Good location
Friendly good service. Rooms very clean and location is excellent
Reviewed June 24, 2014

Prapasri S. from Thailand
Stayed 3 nights in May 2014
Suitable for family stay
Staffs were great helpfully. Fast check in and out. Easy access to the beach
Very comfy, just a few minute access to the beach. Close to shopping centre.
Reviewed May 22, 2014

Nathan J. from Australia
Stayed 2 nights in October 2013
Great location directly across from the casino!
Location, public transport, value for money
Great stay, fast check in and great service. Good for casino visits ;)
Reviewed May 08, 2014

Ben H. from Australia
Families with young children
Stayed 5 nights in October 2013
Close to shops, close to the beach
Reviewed October 31, 2013

Sarah P. from New Zealand
Stayed 2 nights in October 2013
Comfortable, Good Location and Friendly Staff
Close to Draculas, very helpful friendly staff and great size room, kitchen and aircon
It was very good, affordable and relaxing. The only bad things I can say is it the resort could use a little more maintenance and slightly higher cleaning standards. Just general wear and tare in the lifts being a bit scratched up for example and wear and tare on the bathroom fittings. The room was reasonably clean but a fair bit of dust especially in the bathroom, the dishes weren't extremely clean either. Maybe even better quality outdoor furniture, it was a bit uncomfortable. But it was still a very nice stay either way.
Reviewed October 27, 2013

Rob C. from Australia
Stayed 3 nights in October 2013
Enjoyable, relaxing, comfortable stay
Great location , extremely friendly and comfortable staff, great room!
Loved it, I'll definitely be back to stay at Neptune Resort. Thank you to the friendly, helpful staff !!
Reviewed October 20, 2013

Christine M. from Australia
Stayed 5 nights in October 2013
Pleasent and would stay again.
Clean, well priced, great location.
It was all we needed to enjoy our stay, large bathroom, well equipped kitchen, large bed and great views.
Reviewed October 15, 2013

Cathleen Z. from Australia
Stayed 2 nights in September 2013
nice, relaxing
Room we were in needs a upgrade, needs a comfortable bed and the shower had mould in it, not nice.
Reviewed October 08, 2013

Annette R. from Australia
Families with older children
Stayed 2 nights in August 2013
Central to everything!
Quiet. Close to shops and restaurants. Clean and affordable.
Reviewed August 29, 2013