arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 1457 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1457 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.3
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 7.1

6.3 Shailend K.
Australia
January 06, 2016
Over Rated Why ?
Location, rates,

10 Jill H.
United Kingdom
January 05, 2016
Amazing hotel
Location, view, staff
I loved every minute- I was travelling alone and the staff could not have been nicer or more helpful. Perfect location close to everything, amazing view from the balcony and great room. The housekeeping even tucked in my teddy bear while I was out! Adam on the tour desk was fantastic

10 Ling R.
Singapore
January 05, 2016
Great service and location
Location is the best

10 Marina L.
Australia
January 03, 2016
A wonderful stay!
Best location, room comfort and staff performance
It was a wonderful stay! Love the location of the hotel - right in the heart of Surfers Paradise. Perfect access to the public transport. View of the ocean from the balcony is amazing. The seafood buffet at Hanlan's Restaurant on hotel premises is a must do! Hotel staff is friendly and helpful. Totally enjoyed our stay, will stay there again.

8.7 Su X.
China
January 02, 2016
Nice location
Location location location nice place to stay in Gold Coast
It is a Nice place to stay in Gold Coast, you can have see a nice view!

8 Frank S.
Australia
December 31, 2015
Great and amazing ocean view.
Splendid view - Nice and confy
Well located, amazing ocean view. Ps: Concierge advised that they will replace the WiFi - Blue Tooth system as this one not working; and nonone shown up. So no sound system to enjoy my music with the great view and a nice wine. Apart that hick up from concierge, well everything was awesome.

9 terry H.
Australia
December 31, 2015
xmas break, that was well spent
cost--location--service
no micro-wave or toaster available, but service was excellent and our stay was most enjoyable

6.7 Leong S.
Singapore
December 30, 2015
Centralise location
location location location
Family room a bit small for 4 adults. Low floor room have no view at all, which was a great disappointment despite my request to have high floor when I did the booking 2 weeks ahead.

9.3 Yuliana A.
Australia
December 29, 2015
Awesome
Location,price,room
It was very good n very convinient.. will love to come back next time

8.3 Seah P.
Singapore
December 27, 2015
Good location and will comeback again
Location
Excellent