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Excellent 8.1
Based on 1498 reviews

Recent customer comments

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based on 1498 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 9.3
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 7.1

Bianca O.
March 23, 2016
Good value for money.
Great location. Friendly and helpful staff. Decent room

Andrew Z.
March 22, 2016
Cheap , great location
Cheap hotel, parking not onsite, great location

Patricia B.
March 21, 2016
Room was amazing, staff were fantastic and facilities were great

Swee W.
March 20, 2016
Hotel that fails to impress repeated visitors
It is in a central location where there were many leisure activities, shopping and dinning outlets.
Not as good as expected. Previous visits to this hotel were more satisfying. The front desk staff was not helpful and do not give good customer service. The room service leave much to be desired; our room was not "made" on our 2nd last day of stay even though we put out the "Please Make Room" card.

Linda K.
March 20, 2016
Position, position, position.
Wonderful friendly Staff. Excellent location, marvelous view and great breakfast.
Lovely and relaxing. Next time we stay it will be for longer. Everything was first rate and comfortable.

Matt C.
March 19, 2016
The stay was great
Little mix up at reception on check out but other then that it was excellent

naguri I.
March 15, 2016
Sea View best room but Internet problem
Location and View very good. This hotel no Halal Food
Stay is very good only problem internet too slow and disconnect every time. And no Halal food. apart from this the hotel is really very good.

Trung T.
March 13, 2016
Great time
Very good!

Johanna H.
March 06, 2016
Location, ocean view from our room and 2-for-1 buffet breakfast value
We really enjoyed our stay at this hotel. The room was great - air-conditioning with easy-to-use controls and fabulous ocean view of Surfers Paradise beach from our balcony. The twin beds were generous in size - almost double beds - and very comfortable. The location of the hotel was right in the centre of Surfers Paradise and access was easy despite this. We were offered a 2-for-the-price-of-one buffet breakfast deal which we utilised on both mornings of our stay. At AU$12.50 a head the value was unbeatable. We would recommend this hotel to anyone.

Dr R.
March 04, 2016
Great location, warm service, good value fo rmoney
Location, service and the bed!
Check in was very easy as I had booed through Agoda and had a voucher. I chose the ocean view room and had a fantastic view. Location was fabulous! So close to everythign including the banks and of course the ocean. My only grouse was that the free internet kept disconnecting and had to always log on. Drinking water in the bottles were not complimentary. It was not stated so I assumed it was free. Overall a good experience and would definitely stay here again