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Recent customer comments

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based on 932 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.1

Gavin T.
April 12, 2016
Nice room, convenient location, good ocean view.
Room is clean and spacious, a few minutes walk to the main tourist part of Surfers Paradise. If you pay the extra for the ocean view, try to get a high floor for the view. It' s a good view, but not great as the hotel is not directly on the beach but on the second row back. My room had one other hotel partially blocking the beach view.

April 12, 2016
kristy's review
could not fault!

nathan G.
April 11, 2016
Absolutely fantastic
People on this site have been going on about how the staff are not friendly ect ect they were really great for me they upgraded us to a beautiful huge spa room and made us feel at home. The room was the best I've stayed in the last 10 years !! Will definitely be back had a great time Thanks heaps

Hamidreza Z.
April 10, 2016
Lovely view
The view was amazing🙃

Nur N.
April 10, 2016
Holiday Trip
Great view upper floor. (although there's no carpeting in the lobby due to renovation.) Near beach, near tramp station, convenient store right at the ground level lobby opens till midnight. Easy access to visit the sky-view Q1. Swimming pool available for indoor and outdoor. Gym equipped. We chose the apartment without cleaning services but it is fully equipped with washing machine, dryer, oven, dish-washer, stove, hood, iron and board, etc. So it's all good.

Mrs H.
April 10, 2016
Great location...great view!!
Beautiful place to stay...central to restaurants, tram, shopping and away from the hussle and bustle of Cavill Ave (although only a few minute's walk).

alan A.
April 09, 2016
great spot
large room, clean. very nice stay

Po L.
Hong Kong
April 09, 2016
New and spacious
New and spacious room. As the building is too tall and includes so many floor, guest has to be checked out very early at 10am and late checkout cannot be arranged

April 09, 2016
Very good

Tang R.
April 08, 2016
Generally good experience
The first 2 nights were great, room was clean. We extended another night with ocean facing... Somehow the room was slightly disappointing, as room had several faults. Anyway, my wife and I had an enjoyable 4d3n at Gold Coast.