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Recent customer comments

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Excellent



based on 930 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.1

Dylan C.
Australia
June 08, 2016
Good
Q1 was a nice place, location was excellent, breakfast was so so but way overpriced, however the biggest letdown was the bed, both my wife and I had sore backs every morning (if you ever stay in 3502 ypu will know what I mean). But bad bed aside everything else was fine.

Paul S.
Australia
June 07, 2016
A fabulous 5 day stay
Views, location, facilities all great

Marcus A.
Australia
June 06, 2016
Luck of kitchen equipment
Everything above average apart from kitchen facilities which was very poor. Lack of equipment to cook things with. Water leaking into one of the rooms..... Had been like it for some time. A maintenance form required!!!

Arpan P.
Australia
June 05, 2016
Great views.
Nice views, great atmosphere, friendly staff but the fact that no room service is available, and house keeping only changes towels and linnens and does not vaccume or clean the room puts u off making you feel at home and not a resort... Rather spend same money at sheraton with full service.

brenda T.
Singapore
June 04, 2016
Excellent hotel
Love this hotel. We stayed in the 2 bedroom apartment and it was enough for the 4 of us. This would be ideal for families or groups staying for longer than just a weekend as it had a kitchen and laundry room. It's like you live in the apartment. The designed was very modern with full facilities. The king size beds were very comfy and very clean. The view was absolutely stunning. Perfect location in the heart of Surfers Paradise. Walking distance to restaurants and shops. We will definitely be back and have been recommending to friends and family.

TAN J.
Singapore
June 04, 2016
Convenient and excellent
Good location. Short walking distance to nearby supermarket and shopping.

Cindy T.
Hong Kong
June 02, 2016
Excellent service but the room not clean enough
Front desk staff - excellent service Kitchen amd bathroom-so many ant and dirty

TING G.
Australia
June 01, 2016
Liked the high rise, buy couldn't believe there was no free wifi!
Location was convenient but not the closest to the beach. Wifi access was disappointing. Gym and other facilities were OK.

Yin T.
Malaysia
June 01, 2016
Awful experience with Q1
1)Deceiving ocean view at premium price-stayed 3nights, we see the opposite building. 2)Deceiving manager saying that Q1 is full house while we tried to be walk in customer and reception said that they have all kinds of rooms with ocean view and city view 3) Staff and manager attitude is bad Q1 has spoilt our anniversary Will share our bad experiences with our friends. Recommended apartment-pacific view in gold coast (best ocean view)

Siti G.
Malaysia
June 01, 2016
Awesome Surfers Paradise view
Very convenient, friendly staff, easy to find halal food 4 minute walking to surfer paradise beach