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2015
Very good 7.9
Based on 1305 reviews

Recent customer comments

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Very good



based on 1305 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.7
  • Location 8.9
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 8.1
  • Food/Dining 6.8

Marianna H.
Australia
May 12, 2016
Room Service disappointing
I was disappointed with the room service - I rang in an order at 9:50pm and was told they were no longer serving (the menu said service was available until 10pm). I then ordered a toasted sandwich which was inedible. Room and location were good.

saravanakumar S.
India
May 11, 2016
INTERNET PROBLEM
Free wifi 100MB only that too in lobby only

Jamie J.
Philippines
May 03, 2016
Fantastic view, best rate, but 100mb a day wifi
Best rate, good location (accessible to bus stops going to airport and theme parks) right outside the hotel, near cavill avenue. Get the room on a higher floor and have a view of the Nerang river. Wifi is only 100mb/a day. No option to get more.

Robert O.
Australia
April 24, 2016
father and 2 children
They don't tell you when booking it is an extra $15 to park your car. I find this outrageous

Benjamin C.
Australia
April 21, 2016
One night stay for business
NA

Ps C.
Australia
April 18, 2016
Always Good
Always a great place to stay!

Yuk P.
Hong Kong
April 12, 2016
Good view and near surfers paradise
Convinence, good location, near shopping mall

RONI R.
Indonesia
April 11, 2016
Everything is good, to improve staff politeness
we're satisfied stayed here. everything is very good, eventhough not close enough to the beach but tthe place is best one to 'value for money'... suggestion is how to improve staff politeness in case how to explain the detail if there's a question from the guest.

Grigor S.
Estonia
April 06, 2016
Uncomfortable bed
The bed was uncomfortable and not enough pillows the carpet was dirty and bathroom not cleaned properly

SHUI N.
Hong Kong
April 04, 2016
There are many cockroaches
There are many cockroaches