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Recent customer comments

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Excellent



based on 50 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.3
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.8
  • Food/Dining 7.3

Jason W.
Australia
October 09, 2015
Great location and atmosphere
Location, staff and atmosphere
Had an amazing time at Lenna. Fabulous spot right near Salamanca place. Amazing staff, especially when having night caps in the guest lounge!!!! Would highly recommend staying here on your next visit to Hobart.

Suzanne C.
Australia
October 08, 2015
My 2 cents worth
Room service available, staff pleasant
Average

Seamus B.
Australia
March 05, 2015
2 night stay
Location
Location is excellent. Beds are very comfortable.

lisanne B.
United States
January 22, 2015
Nice hotel in a great location
Location, size of room, balcony
Lenna is situated just off of Salamanca Place....a great location. The access to the rooms was easy and the car park although awkward at times, provided ample space and a secure environment. The hotel is an older establishment that has a very Victorian feel to it. From the outside, one would think that this is set in an English countryside. The check in was simple, the staff pleasant. The room had a balcony, a rarity and a view that was decent. The layout of the room was very comfortable. The two negatives included the bed that was uncomfortable......it had no body to it....neither plush nor hard, just uncomfortable and the second were the amenities. There was no bottled water and the bathroom amenities were standard, packaging was similar to what you would find in a motel. Daily cleaning was random in its quality and consistency. Used coffee cups were not cleaned or replaced, the kettle was not put in its original position, the hair dryer was not neatly placed back in its spot. Towels were sometimes replaced, sometimes not....no consistency. Did not try the restaurant. Front desk was only able to provide one electrical adapter per room and there were no usb charging ports. In the age of electrinic devices, hotels should provide usb charging capabilities as a standrad in their rooms. The stay was very pleasant and by no means would I say it was shabby....management just needs to pay attention to certain aspects so as to truly feel that it was worth what you paid per night.

CHRISTOPHER P.
United Kingdom
January 01, 2015
Salamanca Markets Nearby
Location, Room Size, staff frin

Yuen W.
China
December 29, 2014
Great
Good location; beautiful garden n environment; nice n helpful staff

gloria H.
Australia
October 05, 2014
Old world charm with modern comforts
quality suite, great views, free wifi
comfortable and close to tourist attractions

connie D.
Thailand
September 23, 2014
Hobart getaway
Staff were friendly, location was good,
Tea/Coffee facilities were inadequate. The instant coffee sachets weren't replaced. No cutlery except one teaspoon. We had bought some bread and cheese at the market and had to request a knif, however we did receive this promptly. We booked online quite a few weeks earlier and our room was on the ground floor with a view of the road only. Our room was at the base of the steps in the new section and the noise travelled through the lift/stair area. Very noisy guests at 4am Sunday morning woke us up. The room was clean and the bed was very comfy and great pillows. The staff were very friendly. We probably wouldn't stay here again as we felt the room was a bit pricey for its outlook and its noisy location within the hotel.

Alison T.
Australia
September 09, 2014
Historic Hotel in a Great Location!
Location, comfortable, value for money
Enjoyed a three night stay at the Lenna - great location, just stroll down the hill to Salamanca. Room was comfortable with a lovely view of the harbour and a beautiful park. Friendly helpful staff - I highly recommend this hotel!

Chady B.
Australia
July 31, 2014
Perfect
Perfect
Such a great place, staff were very friendly and accommodating. It's located right in the markets, and within a very small work to all te bars and restaurants. Loved it!!