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Recent customer comments

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Very good



based on 1378 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.2
  • Food/Dining 6.7

Rene P.
Indonesia
June 18, 2016
Great
This hotel provide the free wifi service for all guests, which is very good for a traveller because most of hotels in Australia wont give the free wifi internet. Very close to Southern station, only 4-5minutes by walk.

Shannon H.
Australia
June 17, 2016
Do yourself a favour please
And stay here just once. You won't be disappointed I know I never am. This was my 3rd stay here. Great hotel. Great staff. Will be back

Mark H.
Thailand
June 17, 2016
Best Value
Best value for money and the staff have always gone out of there way to help. I have stayed here on multiple occasions and highly recommend it.

Grant E.
Australia
June 15, 2016
Quiet and comfortable
We had a very pleasant stay and melbourne CBD is so easy to get around on the trams at anytime

Fuang N.
Malaysia
June 13, 2016
Good Location & Clean
The rooms are well maintained except we found 1 mattress with stain. Though it is not located at the center of CB, it is accessible with few stops of free tram ride to restaurants , shops and China town.

Looi E.
Malaysia
June 12, 2016
Disappointed and not worth the value
1. Check-in have to till after 2pm 2. No sense of security as any one can walk in and visit any floor/room without access cards 3. Facilities is poor as no toiletries provided hence the quality of tea bags and coffee provided is cheap without any taste. Cups is small also 4. Room is big but only one light working 5. Unable to switch on the 2 side bed light as the switches was no way near the bed. Got light cable but no switches provided. 6. Room big but only a small tiny window which cannot open. 7. Booking mention the view is dockland but when staying in the view is police station block. Since opposite is the new block of police station 8. Shower room without door 9.

Stephan N.
Australia
June 12, 2016
Enjoyable stay
Best value for money I've found in Melbourne. Great room, great staff, great facilities, really really good business stay. I will book again.

graham C.
Australia
May 31, 2016
very quiet stay close to public transport
will stay again

Wayne H.
Australia
May 30, 2016
Great location
Conveniently located near Southern Cross station so handy to public transport. Comfy bed, quiet rooms, friendly staff. Have stayed there several times in the past and would stay again.

PAWAN K.
Australia
May 29, 2016
It was nice
It was a nice stay