arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1378 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.2
  • Food/Dining 6.7

Michelle C.
October 17, 2014
down hill fast
location/ view
Iv stayed before and it was nice this time the pool was freezing!!! room needed an update our last room was cleaner and nicer. Tv cords not plugged into tv had to do it when we arrived.. Man at reception was too busy chatting away when we wanted to check out he looked and contuined on chatting away about nothing really, stood there for nearly 10mins untill lovely lady came out and served me straight away.. Iv worked in the hotel industry for many years very disapointed.

Marietta S.
October 17, 2014
The hotel is really comfortable
Clean, Spacious and Convenient
Receptionist wasn't informative but she was still nice. However, the overall stay was really good.

Seong B.
October 13, 2014
Awesome view and friendly staffs and clean room.
etihad stadium view, nice room & cost effective price and very close to city circle tram.
Everything's perfect except that there is no bathtub. Also car park is only 15 bucks per day. I tried one night at another 5-star hotel straight after this hotel but Atlantis was even nicer than that one even if its price was twice expensive than Atlantis. I will stay there again in the near future.

Mary B.
United Kingdom
October 07, 2014
Night at Atlantis
Convenience to Rail Station
Very comfortable, lovely staff

Leslie S.
October 06, 2014
Clean and good location. Need wifi.
Clean, comfortable and good location
I like the location of the hotel. It's very near to the city. The rooms are clean and comfortable. However there is some thing wrong in the remote control. I also prefer that this hotel provide toothpastes and shaving cream. Also, just like many hotels in Australia, wifi is not free!!

Juerg S.
October 04, 2014
Near South Cross Train Station Noisy Room
Not much - not much - not much
In my opinion it's overpriced for what you get. Especially the location just aside of the train station! My mistake that I did not google the location.

Nichola S.
Sri Lanka
October 04, 2014
Extremely average for the price
Location, availability of iphone charger on request, clean
Pretty average hotel. Very basic toiletries, ok breakfast. Only the location was good.

Averly C.
October 02, 2014
Last minute
Location, Cleanliness and Bed
Decent room for a last minute overnight stay. Room was clean, well furnished and had a comfortable bed. Downside was being able to clearly hear people walking past in the hallway.

Peter S.
October 02, 2014
Best Western is Right
The location ; the cleanliness and the friendly staff.
Very enjoyable experience with comfortable room and free tram around the corner. Staff happily stored our luggage whilst the ladies hit the wonderful outlets seeking and finding amazing bargains.

Allan L.
September 28, 2014
MY Stay
No restaurant for dinner,