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Very good 8.0
Based on 1368 reviews

Recent customer comments

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Very good

based on 1368 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.2
  • Food/Dining 6.7

Terez P.
August 04, 2014
Great location close to everything
2mins from Spencer St Station, Close to restaurants and bars, close to all activities
Staff were great. I caught the Sky Bus $18 from the airport to Spencer St which is basically a 2min walk from the hotel which was even better. I was attending a conference at the Convention Centre at South Wharf which also was with in walking distance. I would stay here again

Yanxing C.
August 01, 2014
A good stay but..
Location, size of room, amenities
A good stay with great location and a Coles supermart nearby. BUT: 1. No free wired internet or WIFI 2. NO shower screen door. Cold sir from under the door gushed in and making shower chilly

Jiang A.
July 27, 2014
Weak shower, disappointing breakfast
Location, right next to southern cross station. Convenient, Coles and Asian grocery right next door
Worst shower ever, very weak water pressure if you want a reasonably warm shower. Won't be staying here again. You'll be disappointed with the 'buffet' breakfast there. No bacon, just egg and baked beans, some cereal, toast, fruits weren't even cut... That's it for $12. In the hotel info book in your room, it said $11 for breakfast, but later when you check put they will charge you $12 and tell you they haven't updated the books for a while, so tough luck!!! Yes, $1 is nothing, but when the food is that disappointing, you wouldn't want to pay one cent more.

July 27, 2014
Weekend In Melbourne
Location, Room & Staff
Excellent . Reception staff were very helpful in recommending nearby by Restaurants

Hong Kong
July 27, 2014
very convinient.
It's located at CBD and close to tram stops and airport bus. Clean and neat.
It's very convinient and comfortable. Enjoyed a lot. It's neat and clean in the hotel room. The hotel staffs are polite and helpful as well

Wilkinson N.
July 24, 2014
Welcomed by very friendly staff
Friendly staff, clean, location
Great very clean, friendly staff, well located, great price. Highly recommended :-)

Sarah F.
July 24, 2014
Do not even go here
Close to Etihad stadium. The staff member who came to clean our room was also friendly and apologetic.
Not good. The room wasn't very clean (there were fingermarks all over the tables, bed headboard and mirrors), the front desk staff weren't friendly, the windows were so dirty you could barely see out them and the river view room we had chosen had no river view - the photos were obviously very old as there is now a building blocking the view of the river completely.

July 21, 2014
nothing speific

Michael M.
July 15, 2014
great place to stay
close transport, nice rooms,easy walking to city centre

Tahir K.
July 15, 2014
Very nice
Staff; breakfast; comfort
Very nice. I have stayed in this hotel many times and will continue to stay there