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Best Western Atlantis Hotel

300 Spencer Street, City Centre - Business District, Melbourne, Australia (Show on map)

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Hotel Area: City Centre - Business District Number of Rooms: 232

Recent customer reviews

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Very Good

7.9

based on
770 reviews

Value for Money
8.2
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
7.9
Food/Dining
6.8
All reviews (770)
Terry D. Couples United Kingdom, February 10, 2013
Good location on the fringe of the city

Close to city, docks area, bus and rail services from Southern Cross Station. Easy to catch free tram from La Trobe Street just around the corner.
7.7
Good clean hotel with good simple and modern ameneties. Can't fault it for price or location.
Sightseeing/Attractions Tip: As above, this hotel is a good all round location at a good price with simple modern ameneties. What else do you need!
Christine C. Groups Australia, February 05, 2013
Spacious rooms with good gym/pool facilities

spacious rooms, good sized TV, gym facilities
7.3
Some staff were helpful, but others did not follow up on requests such as a room away from the lifts or not on a certain floor. Little noise so able to get good night's sleep. Convenient to free city circle tram and southern cross station
Shopping Tip: Catch the free city circle tram from Latrobe St rather than Spencer if going to CBD. It's a shorter distance to walk!!
Charly T. Solo travelers Indonesia, February 02, 2013
nice view room

location, parking
7.7
The hotel located in the city centre, close to QV shopping mall, queen victoria market, flagstaff garden, there were so many restaurant in Swanston st. The hotel room quiet big, clean, would stay there for my next visit
Restaurant Tip: Try Chin chin
Charly T. Solo travelers Indonesia, February 01, 2013
lovely hotel

close to shopping centre, restaurant, park, walking distance to queen victoria market
8.3
The hotel room very clean, the service was good, very close to QV shopping centre, u can find restaurants there. Overall my stayed was good. Would stay there next trip
Alfred H. Business travelers Australia, January 30, 2013
Good Location and efficient staff

Location and value
7.3
The hotel is convenient - very close to the Southern Cross Station and seconds away from the tram syop (including the tourist city circle tram)So you can save on taxi charges to and from the airport as the Southern Cross station is also a terminal for the sirport/city link busses. I was surprised after the first night to find the room not made up the next day.... And was told that they do not service rooms each day - they were happy to give extra towels etc.. but "daily room cleaning" is not part of the service! The other reason for cheaper rates at the hotel is that they charge for Wifi - and charge by the clock - nbot by login time but rather the clock ticks from the time you first login. Being aware of these little Not-Extras will save dissapointment. The hotel is clean/comfortable - a little plain/dated.. but in Melbourne terms it is good value
Sightseeing/Attractions Tip: Use the city circle tram (free)to get an orientation of the CBD?Docklands areas and to hear a commentary about the main attractions
Timothy H. Solo travelers Australia, January 29, 2013
Good Hotel

Close to Southern Cross Station, Frshely rennovated
8.7
I didn't spend a lot of time here in my room, but for the price, the facilites were excellent. New paint, carpets, and fittings etc. The room was very nice indeed. My one complaint was the quality of the single ply toilet paper, and the location of the toilet roll holder. Need to be a chinese acrobat to reach back and tear it off. Otherwise the room did a great job for the purpose I was in town for on a quick overnight stop.
Sightseeing/Attractions Tip: It's a nice 15 minute or so walk to Eureka tower. Go up and check out the awesome views!
Elise D. Couples Australia, January 29, 2013
Great hotel and location - enjoyed the stay!

Location, Rooms, Service
8.3
The hotel is in a great location and is walking distance to a number of shops and restaurants. Great rooms and facilities and staff were very friendly and helpful.
Jake I. Couples United Kingdom, January 28, 2013
Good location, average rooms

location, location
7.3
great location for city of melbourne, everywhere easily accesible, rooms very basic and average. would advise to ask for a room with a view. ideal parking facilities but paid 15 additional dollars for one night.
Sze C. Business travelers Hong Kong, January 25, 2013
Nice bed, next to the free tram

can take free tram to city easily
7.7
nice bed, very comfortable can take city free tram no. 35 to city easily breakfast only choice of bread, very unsatisfactory
Wendy T. Couples Singapore, January 25, 2013
Great location, great service!

It's really near to southern cross station (the drop off and pick up point for the skybus)
8.7
i was deciding between atlantis hotel and another boutique hotel near queen victoria market. i was super glad that i chose atlantis. firstly, it was really a 5 mins walk from southern cross rail station. secondly, i got a top floor room with a superb view out of the window (i can see all the way to harbour city and the ferris wheel!)room and sheets were clean and the service staff was helpful and knowledgeable. the hotel is very near to a tram station where i can catch the free tourist tram 35. o
Hotel Feature Tip: Do request for additional pillows, I felt that the only cons for this hotel is that their pillow is very 'flat'.

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