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Verified traveler reviews

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based on 1207 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 6.9

Diyana R.
December 27, 2015
parking is a problem
walking distance to shops and restaurants
was ok. but only struggling with the car park. parking fee is not included and at times, car park is full and had to park next door. room was good.

Raphael P.
December 24, 2015
Stay every week
Location, view, rooms style

Hong Kong
December 24, 2015
A right decsion to chose Citadines
Clean and tidy, with all necessary and useful things, Staff are friendly and helpful
We had enjoyed the journey and stayed at Citadines Hotel, the location was convenient to us to walk through the city and take tram to other stations.

Hong L.
December 24, 2015
Good location and good value.
In the center of city, spacious room, good service.

James W.
United States
December 23, 2015
Good location, comfortable room
Location, bed, quiet
It is convenient, friendly staff, good comfortable room. Restaurant was expensive for a drink but plenty of food options in the area. TV was bad, poor selection and reception.

Chay L.
December 23, 2015
Very comfortable stay and clean
Location, cleanliness and within the free tram zone
Stay was very comfortable. However wasnt aware that room service was not available on Sundays. Overall stay is great and will return to Citadines again if ever travel to Melbourne city.

Chen L.
December 21, 2015
Great location and comfortable
Great location, clean & comfortable
Generally great especially with the location. Close to Chinatown and transportation is convenient.

SzuYu L.
December 21, 2015
Pleasant stay
Awesome location & facilities
It is located in the heart of CBD, shopping districts are reachable within walking distance. The indoor facilities are abundant for solo travelers. Would definitely recommend this hotel!

Philip C.
United States
December 19, 2015
Great place to stay in Melbourne CBD
Location, size of rooms, cleanliness
Great studio and one bedroom apartments with free tram line outside the door. Close to everything. Clean and modern with helpful staff.

David T.
December 18, 2015
Reasonable hotel, shame about building noise
location, staff, free wifi
This is a perfectly good hotel to stay in the heart of Melbourne CBD close to China Town and the big shows etc. Only thing is the building noise from the construction of the new hotel next door, which at times is quite invasive. Not the Citadine's fault of course, but Personally I wouldn't stay here again until the building next door is finished.