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Crown Promenade Hotel

8 Whiteman Street, Southbank, City Center - Southbank, Melbourne, Australia (Show on map)

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Hotel Area: City Center - Southbank Number of Rooms: 465

Recent customer reviews

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Fantastic

8.7

based on
205 reviews

Value for Money
8.2
Location
9.2
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
8.1
All reviews (205)
Patrick C. Groups Hong Kong, February 02, 2013
good location and good view

nice service
9.3
it is a deluxe hotel but the price is reasonable. it is a convenient hotel, we can go federation square or botanic garden by walk. the food was nice even the room dining service. the staff replied so quick when we found there is a water leakage from ceiling and arrange us to another room. but no free wifi
Angelo S. Couples Australia, January 27, 2013
Great Location but small room

Location
6.3
A little bit on the expensive side given the small size of the room.
Natalie W. Couples Australia, January 18, 2013
Great hotel, top service, fantastic sized rooms

Location, service and room size
10
The hotel was perfect with all the ameneities you could need. Staff were very helpful and would definitely stay there again when visiting Melbourne.
Angela C. Groups Australia, January 18, 2013
Great room with fantastic attitude

Fantastic location
10
from check-in to check-out everything was fanstastic. friendly and helpful service and the twin rooms were spacious with great amenities.
Karen D. Families with older children Australia, January 17, 2013
Spacious rooms, fantastic location

Proximity to everything, State Theatre, shopping eating ...
8
Fantastic location and not too crowded for 2 adults and two (just teenagers) sharing 1 room, quite economical. Walking distance to UFO's, Rod Laver (tennis), State Theatre (War Horse) and good selection of eateries along Southbank. Close to free tram, great pool (shame we didn't get to use it longer).
Mark T. Couples Australia, January 04, 2013
Great hotel. Great Location.

Location.
9.7
We've stayed at this hotel quite a few times now, and it's always our choice when staying in Melbourne. Location is fantastic, with beautiful Southbank and Crown Casino at your doorstep. Clean, comfortable rooms. Nice views of the city and bay from the higher floors.
Marirose B. Families with young children New Zealand, December 29, 2012
Nice hotel in a great location

The hotel is clean, nice room and in great location
8.3
Our stay in Crown Promenade Hotel was very relaxing and enjoyable. The staff in the reception are very friendly and helpful. The room was clean and adequate enough for the four of us. When I called up for the room service, they answered promptly. The housekeepers were also good. One thing I like about the hotel is it's location and it's accessibility to Crown Casino Complex, which gave you an option to do other activities and to go to other shops nearby. There were also a lot of restaurants to choose from. My kids also enjoyed the swimming pool. The only let down I think was that we still had to pay for the internet access. I thought most hotels are wi-fi ready. But overall, our stay at Crow Promenade was good and money well spent !
Matthew B. Couples Australia, December 29, 2012
Lovely hotel

Room service was awesome
9.3
Had a great time service was really great liked the offer of coffee in the lobby was a great idea
Ming H. Families with older children Malaysia, December 26, 2012
Nice hotel

Good service
9
I booked this hotel almost 2 months in advance. the price is relatively cheap. The customer service is awesome where staffs are friendly and helpful. Lovely spacious and modern Reception area. Parking was safe with the secure valet parking. For the room of the hotel, the bed is very comfortable and the shower is large.
Ming H. Families with older children Malaysia, December 26, 2012
Nice hotel

Good service
9
I booked this hotel almost 2 months in advance. the price is relatively cheap. The customer service is awesome where staffs are friendly and helpful. Lovely spacious and modern Reception area. Parking was safe with the secure valet parking. For the room of the hotel, the bed is very comfortable and the shower is large.

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