arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.3
Based on 2360 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2360 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.2
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 6.9
  • Value for Money 7.5
  • Food/Dining 6.1

SII L.
Malaysia
November 10, 2015
Clean,very near southern cross
Clean,very near southern cross

elle O.
Australia
November 10, 2015
wifi
shower bed clean
Was only there one night was good

seongwon B.
Australia
November 10, 2015
rest, eat, drink and rest
location, clean, value of the money
Good

WONG J.
Malaysia
November 07, 2015
Good location
Good location
During our stay the hotel was under some renovation work done at the corridor and floor was a bit mess. Location was perfect few minute walk to Southern cross station. Easy for those who taking skybus from or to the airport.

karen R.
Australia
November 07, 2015
Night stay
Location value room
Very good

Lovely S.
Thailand
November 07, 2015
Staffs are terrible, car park 25 $ per day
Good location only
Staffs are terrible, car park 25 $ per day, the first no toilet at the hotel lobby that I hv been stayed... Good location only !!! Nothing more!

Grace T.
Australia
November 07, 2015
hotel and room are great except for food service.
close to CBD, safe area, near train stations.
Its great staying in hotel room is big enough for family comfy bed good hot water for shower. My complain is restaurant service to eat meal in our room will cost extra 30 dollars for room service. When you have children and budget is tight extra unexpected charge is a bit of a surprise and also we have to pay 50 dollars deposit on that day for bond, 25 dollars for car park and 9 dollars wifi for 2hours. This should be mentioned booking hotel online to avoid unpected extra expenses.

Devendra R.
India
November 05, 2015
What is good about this hotel?
Great location. Poor room service. Pathetic internet connection.
There was no soap. When contacted, they asked me to come down from the 5th floor to the front desk to collect the soap! The room was not made the second day so we reused the towels.

Rhonda R.
Australia
November 05, 2015
Good hotel to stay for flying out early from Melb.
1. Cleanliness, 2. because we were travelling early the next morning, the location and 3. the ease that we were able to access our rooms. The staff were very informative and helpful
We were very pleased with our choice to stay at The Great Southern Hotel not withstanding the higher cost of the room due to the Melbourne Cup being running the next day. (all accommodation in Melbourne city was higher for that weekend.) The staff were friendly and very helpful.

Wai C.
Hong Kong
November 05, 2015
A hotel with good location , value for money
Location, Clean, Reasonable Price
The location is super closed to the main station. Room is clean and staff are very helpful.