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Very good 7.3
Based on 2327 reviews

Recent customer comments

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Very good

based on 2327 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.3
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.5
  • Food/Dining 6.1

7.2 G M.
May 01, 2016
Too much noise and cramped room
Although the room was clean and ensuite large the room was cramped. What added to this was the lack of a window to outside other than what supposedly was one which you had to keep covered given it faced straight onto the walkway past the room and into an internal stair well. The major problem was the transfer of noise of someone walking back and forth from room above which started in early hours just after 1:00 pm and kept going till almost 6:00 am. You could hear every footstep very clearly. For a business traveller not a good fit.

8 norhafizan Z.
April 30, 2016
Big room , friendly staff,
Easy check in with friendly staff..big room and comfortablrpe

5.6 vicki R.
April 30, 2016
Could not believe the noise do not know if it was a construction site next to our wall or the noise of industrial fans all night but no sleep to be had. Also site mentioned smoking area which turned out to be go outside your room and stand near someone else's to access ashtray-not nice for them.

8 Linda S.
April 28, 2016
quick trip
24 hour reception made for an easy early morning trip to airport, close to skybus

4 Yvonne T.
April 28, 2016
Such a dirty environment
Pillow cover is yellowish, toilet is dirty . Carpet is unclean. What a Funny old style hair dryer provided, seriously I don't seen this kind of hair dryer before. Can clearly heard what are ppl doing in the room beside you. Only 1 small lift, during check out time you have to wait 5 round still can't get into the lift and end up with walking the old style staircase . Big hotel with only few car park provided . End up we need to park in secure parking which is cost $25/each day. Poor reception service keep provide wrong information for us. Won't recommend it at all, won't be back again :-(

7.6 Kian K.
April 28, 2016
Good location
Generally good for everything

April 26, 2016
only location is satisfactory
dirty rooms

8.4 John P.
April 25, 2016
Always a great over night stay when heading overseas...
With a close location to Southern Cross station and the Skybus its a great place to stay before catching an early flight..... Great staff and close to shopping and restaurants...

5.6 steven G.
April 25, 2016
Ok stay
Check in could be quicker. Only one lift for hotel so waiting time slow.... Large double room is not very big more like standard size. The beds are small too. Although cleanliness and heating was good. Location is convenient.

4 george S.
April 21, 2016
would not do this again
Walls dirty and scuffed. Carpet old and scuffed. poor lighting in the room too much external light to sleep comfortable. asked for another room was told it would cost $120. not happy!