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Excellent 8.4
Based on 439 reviews

Recent customer comments

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Excellent



based on 439 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

7 Philippa F.
United Kingdom
December 21, 2013
Good hotel but unattentive staff
Location, transport and price
Unfortunately no reception staff were available on arrival at 10pm. This was disappointing and not what you expect from a 5* hotel. Apart from that, a good price for the hotel.

8.7 NATALIE B.
Australia
December 19, 2013
Convenient & comfortable
Location, Cricket Club downstairs, transport
Really nice and easy to get around Melbourne. Great restaurants nearby, Cricket Club downstair for sport and beer, very very nice holiday.

6.7 Yu S.
Australia
December 18, 2013
Very fair and disappointed
Cannot think of

7 Marion G.
Australia
December 17, 2013
Quiet
Beautiful building, good quality food and its central location
It was peaceful but I was disappointed that my room was not up to the standarded I expected. It was very shabby and felt dirty. Also the chandaliers in the front lobby were dusty which is a shame since they are so beautiful.

6.7 Moselle F.
United States
December 04, 2013
Satisfactory
Small comfortable historical
Satisfactory, however the temperature control was centrally located and staff were unable to reduce the temperature. The room was very hot and the best the staff could suggest was to open the window but this was not satisfactory on a noisy Saturday night. Unpleasant nights sleeps

8.7 Maureen R.
Australia
November 27, 2013
Special Treat in Windsor Suite.
Gracious old building, is a well loved Melbourne landmark .
After numerous enjoyable stays at the Windsor, we decided to indulge in staying at the lovely suite with its magnificent oval lounge room. It was truly memorable .

10 Kriyavidya S.
Australia
November 21, 2013
Refreshing and renewing
The bed, location and old world charm
We loved our Windsor night. It is the third visit and will be continued every year!

5.3 HE C.
China
November 12, 2013
Old,and timeworn.
Location,history and ...
The guide book tell me that this hotel has a long history,it's even older then Ritz-Carlton in Pairs.Yes,the hotel's exterior and lobby looks like monument,but the room is too old.The last time they decorated the rooms was in 80's,and the floor where connecting the bathroom is up,the clothesline on the wall is broken.And,the standard room is very small.By the way,the staff are very friendly.

9.3 Geoffrey H.
Australia
October 26, 2013
Upgrade from deluxe room to large suite
Large suite formerly used by a Prime Minister. Good room service and prompt attention to TV repair
All in all and very pleasant stay in an historic but well refurbished establishment

9 Craig S.
Australia
October 16, 2013
Great Historic Hotel
Helpful Staff, Great food, Clean Rooms