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Recent customer comments

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based on 497 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 9.6
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.5
  • Food/Dining 7.5
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Jeremy A.
July 25, 2016
Perfect for us

Kristine C.
July 16, 2016
Overnighter after long haul OS Trip
Beds were heavenly, staff fantastic and room service delicious.

Katrina A.
July 15, 2016
Dirty and needs maintenance
After a 10 hour flight we booked the room for some shut eye. I was very disappointed to see mould in shower and sink around taps in bathroom with crud and filthy. For nearly $500 per night it was a shock.

July 11, 2016
right next to airport, good spot for a short stopover
It's very convenient, located next to airport which takes about 2 minutes walk only. It's an ideal place for short stop over.

Natalie D.
June 29, 2016
Melbourne Airport
Loved how close this was and the ease of which I could get to the airport first thing in the morning for my flight.

June 29, 2016
Stress free accomodation in best location , with great amenities, and quiet comfortable rooms.
Preparing for an international flight can be so stressful, especially if you live outside of Melbourne, and have to factor in traffic chaos on your way to the airport. We stayed at the Parkroyal prior to our trip and we are so glad we chose this hotel. Conveniently located via an undercover walkover into the airport, you are ensured a stress free start to your trip.The hotel has excellent facilities including heated pool, excellent gym with loads of equipment, sauna and steam room. A great place to spend an hour or two relaxing and unwinding the night before an early morning flight. The restaurant is also comfortable with a casual elegance . The food is beautifully presented and it is a great spot to meet up with family and friends before a flight. We loved the bed. It is so comfortable, and the sheets lovely and crisp and white. Excellent bathroom also. The staff are friendly and most efficient ensuring you a relaxing and refreshing stay . This really is a great place to stay and we will be returning again before our next flight.

Fei P.
June 24, 2016

Joanne J.
United States
June 22, 2016
Close to airport
standard hotel

N D.
June 19, 2016
Excellent spot
Good location. Pricey. Good food in the restaurant.

james H.
June 18, 2016
Great place
Could not fault