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Excellent 8.2
Based on 380 reviews

Recent customer comments

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based on 380 reviews
  • Cleanliness 8.7
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.2
  • Food/Dining 7.8

Lim Y.
June 05, 2016
Neat hotel with nice amenitiea like restaurants as well as casino...

Wendy J.
May 24, 2016
Amazing service, great experience
Sometimes dear old Perth can let you down on Service, not this hotel stay. I was truly amazed by the great service from every staff member. Great room, great food, great stay.

khamploy M.
May 12, 2016
nice hotel

Christopher W.
United States
May 05, 2016
Clean Modern Hotel
The Crown Promenade is a clean, modern hotel in Burswood connected to the Crown casino. The location is good as there are several restaurants and bars located in the Crown complex. Staff were friendly and efficient. The rooms are small, and I didn't like the design of the shower. There's only a small glass divider that keeps only some of the water in the shower/bathtub. Half of the water ends up on the floor. The hotel's free wifi was a JOKE. It was slower than dial up internet. It was impossible to download all of my work emails each evening. They have a pay option for faster internet, but why offer free internet if it is so terrible? Overall, I recommend the Crown Promenade hotel if you have a need to stay in Burswood.

Aquiles B.
April 25, 2016

Kylie B.
April 19, 2016
Good value
Comfy bed!

Rebecca A.
April 10, 2016
Lovely luxury
Great getaway for hubby and I.

sik A.
March 29, 2016

Prabha D.
March 29, 2016
Not for families
It's perfect for business accomodation but not families as the pool is not wow and no bar or anything at the pool. Cannot use crown metropole facilities either unless you pay $90 for family pass a day!!!

john J.
March 29, 2016
Poor service
Arrived at check in at 3pm, room not ready until nearly 4 pm, not happy that I could not use the facilities that I had paid for for nearly an hour