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Good 6.2
Based on 774 reviews

Recent customer comments

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based on 774 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 4.0
  • Location 8.3
  • Room Comfort/Standard 6.2
  • Staff Performance 6.0
  • Value for Money 6.2
  • Food/Dining 4.8

4.7 Mike L.
September 11, 2014
not great
service , early checkin , friendly
Would have been better if it had a decent bed .

4.3 Dennis B.
September 10, 2014
Good in you are
one night stay
good if you are transiting, staying one night or a backpacker central heating stuck on hot, staff saying could not change. staff not very helpful. no breakfast as such.

3.3 Deanne H.
September 10, 2014
dirty dingy and rude staff
Had a mini bar
The hotel is old and grotty.

5.7 Qian X.
September 10, 2014
Accessible location
Location, price and location

3 Alvin F.
September 07, 2014
dont stay here seriously.
the new esplanade hotel
unfriendly staff, rundown hotel , no air conditioning , no ventilation , would not stay here for free worst hotel to stay in.... unpleasant experience, no air condition, stay at ur own risk!

6 Jennifer B.
September 07, 2014
Great Location
Location, price,bus
Great location, walked out the hotel and everything is there. Elizabeth Quay only disappointment but not hotels fault. Have to admit even with that going on it was quiet. Million dollar views at the moment

3.3 stacey R.
September 07, 2014
Worst stay ever
It was horrible!! Nothing good about the hotel. Will not be coming back. The walls were filthy! The two plugs provided for the sink and bath both didn't fit. There was mould in the bathroom bath. The bathroom cupboard was falling apart. The tv didn't work it kept crackling. When I looked at the cord going into the wall someone has patched the cord with alfoil. There was a big hole in the wall and it was covered up by a piece of metal which was starting to pull away from the wall. The conditions were gross!

3 Nigel G.
New Zealand
September 05, 2014
The New Esplanade Hotel
The worst hotel ever

3 Lloyd T.
September 04, 2014
not worth it
It was worst experience ,the hotel didn't advise that you need to pay for parking which in Australia is expensive and that was on top of the room charge.The rooms were very tired looking and old as well as holes in the room and bathroom looked like it was never cleaned .i don't know how this hotel got onto as i have booked many and the standards have been incredible. Would never stay at that hotel agian .

6.7 Patrice D.
September 04, 2014
Loved the view, shame about the bathroom!
Staff, room size and location
The staff there were fantastic, so friendly and welcoming. The view was fantastic especially on a clear night. The room was huge and very clean but the bathroom is very dated and a little dirty. paint was peeling of the wall and there was a little bit of mould on the walls and ceiling (having no fan didn't help). Location was great with a supermarket nearby, river only a few minutes walk and public transport available.There was no construction noise while we were there but the work accross the road certainly ruins the view.