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Excellent 8.5
Based on 161 reviews

Recent customer comments

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based on 161 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 6.7
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Seong F.
July 13, 2016
One of the best in PI!
One of the best in PI, and during our 10 nights in Australia, our one night stay in PIA is one of the most memorable! Staff very helpful, check in and out superbly fast process, in room facilities are best you can get, and really valued for money. Definitely a Gem in PI. Will recommend to anyone visiting PI. Keep up the good work, PIA!

Edwin T.
July 02, 2016
Excellent location but not up to my expectation
I was allocated to a unit at the 3rd floor and without the lift, we had to carry up our 2 big luggages. I had 2 rooms with a big living room. Overall the rooms are quite clean but it's a bit old. There is no heater or aircom in the bedrooms which I find it strange. I had to blast the air con with heating from the living room and keep the bedroom door open. It can be quite cold in the room. Luckily there are some heat from the laundry room directly beside the bed room to keep warm. It stated that there is hair dryer in the room but none to be found. Went to reception around 7pm and it's already close . Suggest that you check and get everything you need before the reception call it a day. Overall not too bad a place but for the money paid, I expect more.

Vera I.
June 30, 2016
great location
excellent location and great place to stay at !!!

Jodie C.
June 27, 2016
I had to call reception to send maintenance to fix curtain in main room, light in the bathroom was blown and towel rack fell off the wall in the bathroom

Kum W.
June 20, 2016
Very posh!
Very spacious apt with good amenities. Will stay back the same place again!

Kheng O.
June 06, 2016
Good choice on Phillip Island
Helpful & friendly staff run a good ship. Location of property is in the heart of Cowes, easy access to most shops & near the beach/jetty. Rooms are spacious and clean, with lots of conveniences. No inter room communications, no door bells, poor Wi-Fi

Arvind G.
May 13, 2016
Fantastic Service!Beautiful Apartment and Excellent Location!
We absolutely enjoyed our stay here! Really close to shops and the sea side, beautiful apartment which is really clean. Friendly staff especially Marguerite who allowed my family to check out later.

Toon T.
May 12, 2016
It was spacious, neat and clean. Very convenient to go anywhere

Valerie K.
May 08, 2016
Cosy stay
Good apartment for the night sleep

Season P.
May 06, 2016
Location good
The apartment bed is bad . Not worth for money