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Recent customer comments

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Very good

based on 415 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.1

Robert C.
May 10, 2016
Spot on
Perfect location and great old fashioned place to stay

lorraine R.
May 10, 2016
Lovely big room , resaurant open for dinner would
my stay was pleasant and staff very professional. As mentioned carpet needs replacing or a supper clean, wood work lovely but in much need of a refurbish/ paint.

Nicholas K.
May 03, 2016
Comfortable, spacious and well furnished...but lacks cleanliness.
We checked in to the hotel extremely satisfied with the room looking spacious, beds and toilets clean and inviting. All amenities were provided and parking was available at A$20 for day parking or A$26 for overnight parking. The only downside and a major one I'd say, was when I shockingly find a dead cockroach in the chinaware that held the sachets of complimentary coffee and tea. It looked to be dead for a long time with its body all dried up, so it was a major oversight on housekeeping to not have noticed and cleaned it up. Otherwise, the rest of the room was clean and satisfactory.

Julie T.
May 02, 2016
Adequate stay
Beds were almost tollerable. Breakfast bar was dreadful. Hot food was cold, best to get some new trays for your bain marie, steam means loss of heat. If you keep with current set up you shouldn't have guests pay.

michelle D.
May 02, 2016
30th April 2016
Very happy with our stay, staff very accommodating...would stay again, good value for money!

Bibi S.
April 30, 2016

Holly S.
New Zealand
April 26, 2016
Would love a refund!!!!
Peeling Walpaoer, stained carpet, uncomfortable bed, no duvet cover or soft blanket just a sheet an packing blanket. Elevator so old you would be scared t would stop! Hotel room so old and dated did not look like pictures would not stay again. Would not recommended very disappointed as it took me a long time to choose a hotel and I got stuck with this one. Would have gladly paid an extra 50-100 dollars to be warm and have a good night sleeps Staff were excellent

Mr C.
April 23, 2016
Fine rooms but the "package" lacking
The rooms (at least mine) are quite lovely and well-equipped, but the lack of Wifi was really disappointing for a premier city facility. I mean it's 2016! The underground car park had a really awful mould smell that infiltrated up into the lifts and as quite unpleasant. I cannot judge the breakfast or lounges as I did not use. Parking was very reasonable for area.

April 08, 2016
Would have been perfect with an in-room internet connection. Aside of that it was perfect.

Hon L.
Hong Kong
April 06, 2016
A budget hotel in a good location
Excellent location, only few minutes walk to Broadway Shopping Centre or Fish Market. The decoration & furniture in the room is old. The service of staff is fine